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Customer reviews for Xplora XGO3 Kids Smartwatch with GPS, Choose Color for
Xplora XGO3 Kids Smartwatch with GPS, Choose Color
3.6 out of 5 stars
stars33 ratings16 reviews
  1. 5 stars48% (16)
  2. 4 stars9% (3)
  3. 3 stars15% (5)
  4. 2 stars6% (2)
  5. 1 star21% (7)
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Showing 1-10 of 16 reviews
Sep 16, 2023
jrae
5 out of 5 stars review

Verified Purchase

84 loves her watch

Purchasing this Xplora Kids Smartwatch is the smartest purchase I have ever made. I'm 84 and prone to falling but living alone has made it difficult to find help, especially when needed ASAP. Instead of having to remember to carry my iphone with me everywhere, now I just wear my Xplora watch (which is rechargeable) on my wrist instead of having something hanging around my neck or hooking up with some medical device. Now I can call 911 or call my personal contact. So far the longest I have gone before having to recharge my watch is 6 days. This watch does more than phoning 911, it tells time, you can call others that are your favorite, text, and even has a camera which works perfectly. The watch is bulky but that doesn't bother me. I do wish it had an expandable wrist band since these old hands have troubles getting it off and on. I do love my watch and I think every senior should have one.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

It's heartwarming to know that the Xplora watch has had such a positive impact on your life, offering the security and convenience you need in your daily activities :) Encouraging other seniors to consider this smartwatch is a great idea, as they might truly benefit from its features, just like you have.

Nov 3, 2023
Laughing lace
5 out of 5 stars review

Verified Purchase

Great for kids

Great helicopter mom tool. It arrived and was easy to set up. Occasionally it is glitchy to call to watch even from the approved contact list. However the watch always works as advertised from the wearer’s prospective. The gps is very accurate. I drove around with it and watched the updates in the app at every stop light. The battery runs better than I thought. I really like the school hours that limit play time while at school. I bought another for my other kid and recommended to all my friends.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

We're delighted that the watch is serving its purpose well and helping you stay connected with your kids. Thank you for being part of our community!

Aug 30, 2023
Disappointed
2 out of 5 stars review

Verified Purchase

Charger broke almost immediately

We bought this watch for my daughter’s birthday. The app is not super user friendly, the battery life is short, and the charger broke within three days of her having it.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

We regret the difficulties you have experienced with your daughter's birthday gift. We recommend getting in touch with our customer support team, as they can provide guidance on optimizing battery life and send you a replacement charger.

Sep 26, 2023
JAnderson
2 out of 5 stars review

Verified Purchase

Doesn’t work as described

Does not work as described. Texts do not come to cellphone, they go to the app so you have to check the app every time. Constantly says “No SIM card inserted” and it has to be restarted to work. Used it for a couple days before my son was tired of it not working.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

It appears that there may be an issue with SIM-card detection, and we sincerely apologize for any inconvenience this has caused. If the problem persists even after updating your watch to the latest firmware and restarting it a couple of times, we strongly recommend reaching out to our customer support team, as they will be able to assist you in finding a solution

Sep 24, 2023
JennT
3 out of 5 stars review

Verified Purchase

Not as good as it sounds

This has helpful with my son’s anxiety, but it is not as good as it sounds at first. The “text messages” the child can send are from a preprogrammed list of text messages and they can only be sent to the one registered parent. I thought he would be able to send and receive texts with all approved contacts that I added- but he can only call them. That is disappointing- especially if grandma or the babysitter is picking him up that day.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

Thank you for your feedback. Your child can send and receive messages from all the contacts with a user account on the Xplora app. Hopefully, kids will have more preset message options in the future

Aug 27, 2023
Wanda485
3 out of 5 stars review

Verified Purchase

Great Tracker

I have had the watch almost a month. I love this watch but it does have beginning issues that are easy to fix. Like if you got a SIM error you just press the power button and it will reset the watch. You may have to do it a few times but once the SIM error is fixed its a great watch. It does keep up with the child. Tracking is very accurate. If it is not accurate you can report it on the app. You can set School times where the watch does not ring, or receive notifications. The watch has great quality with conversation. I can hear my child very clearly. You can’t text on the watch but the parent can send a message on the app and it goes to the watch. The camera is pretty good. But to add a picture for contacts its best to use the app and pictures off your phone. It does need changing like a smartwatch so at the most I charge every 2-3 days. It tracks the child's steps so that they can do things on the watch like change the wallpaper. If you upgrade to the higher plan there is more that can be done on the watch.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

We're happy to hear that you've been able to overcome the initial issues and are now enjoying the watch! It's great to know that the watch's features are proving useful for you and your child.

Aug 10, 2023
Morgan
1 out of 5 stars review

Verified Purchase

Useless

Doesn't work. Constantly says "No SIM" despite SIM card being in there.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

Sorry to hear that! The error message should disappear after restarting the watch several times.

Oct 12, 2023
SP
1 out of 5 stars review

Verified Purchase

Defective piece.

Non-working product shared to us.

Helpful?30C3TGWKERF813931624457
reply from Xplora Technologies Inc

We are sorry that you received a defective watch! Our watches come with a 1-year-warranty for technical and firmware issues. We’d recommend you to contact our customer support to start the warranty procedure

Dec 6, 2022
CS
5 out of 5 stars review

Great alternative to a cell phone

My 11 year old son has been using this for several months and it has been great. We didn't want him to have a full blown cell phone with access to social media and this has been a great solution. We manage contacts through the Xplora app which allows us to control who can contact him and who he can contact. The location feature is great to check in on him when he is out playing with his friends and is very accurate.

Helpful?30C3TGWKERF813931624457
Apr 17, 2023
NYmomma
5 out of 5 stars review

Great features, very happy with the purchase

This is the best kids' smartwatch out there after doing a lot of research. I bought this watch as a gift for my best friend's 7-year-old daughter. My friend cannot stop telling me how happy she is that she can keep in touch with her daughter all day through the smartwatch and her cell phone. Her daughter wears the watch all the time. There is no social media or internet access, and it comes with a GPS. I am proud to be one of the pre-approved contacts on the smartwatch and I can call her using the phone number that comes with the smart watch. Highly recommended!!

Helpful?30C3TGWKERF813931624457