Great helicopter mom tool. It arrived and was easy to set up. Occasionally it is glitchy to call to watch even from the approved contact list. However the watch always works as advertised from the wearer’s prospective. The gps is very accurate. I drove around with it and watched the updates in the app at every stop light. The battery runs better than I thought. I really like the school hours that limit play time while at school. I bought another for my other kid and recommended to all my friends.

Purchasing this Xplora Kids Smartwatch is the smartest purchase I have ever made. I'm 84 and prone to falling but living alone has made it difficult to find help, especially when needed ASAP. Instead of having to remember to carry my iphone with me everywhere, now I just wear my Xplora watch (which is rechargeable) on my wrist instead of having something hanging around my neck or hooking up with some medical device. Now I can call 911 or call my personal contact. So far the longest I have gone before having to recharge my watch is 6 days. This watch does more than phoning 911, it tells time, you can call others that are your favorite, text, and even has a camera which works perfectly. The watch is bulky but that doesn't bother me. I do wish it had an expandable wrist band since these old hands have troubles getting it off and on. I do love my watch and I think every senior should have one.

My 11 year old son has been using this for several months and it has been great. We didn't want him to have a full blown cell phone with access to social media and this has been a great solution. We manage contacts through the Xplora app which allows us to control who can contact him and who he can contact. The location feature is great to check in on him when he is out playing with his friends and is very accurate.

This is the best kids' smartwatch out there after doing a lot of research. I bought this watch as a gift for my best friend's 7-year-old daughter. My friend cannot stop telling me how happy she is that she can keep in touch with her daughter all day through the smartwatch and her cell phone. Her daughter wears the watch all the time. There is no social media or internet access, and it comes with a GPS. I am proud to be one of the pre-approved contacts on the smartwatch and I can call her using the phone number that comes with the smart watch. Highly recommended!!

This has helpful with my son’s anxiety, but it is not as good as it sounds at first. The “text messages” the child can send are from a preprogrammed list of text messages and they can only be sent to the one registered parent. I thought he would be able to send and receive texts with all approved contacts that I added- but he can only call them. That is disappointing- especially if grandma or the babysitter is picking him up that day.

I have had the watch almost a month. I love this watch but it does have beginning issues that are easy to fix. Like if you got a SIM error you just press the power button and it will reset the watch. You may have to do it a few times but once the SIM error is fixed its a great watch. It does keep up with the child. Tracking is very accurate. If it is not accurate you can report it on the app. You can set School times where the watch does not ring, or receive notifications. The watch has great quality with conversation. I can hear my child very clearly. You can’t text on the watch but the parent can send a message on the app and it goes to the watch. The camera is pretty good. But to add a picture for contacts its best to use the app and pictures off your phone. It does need changing like a smartwatch so at the most I charge every 2-3 days. It tracks the child's steps so that they can do things on the watch like change the wallpaper. If you upgrade to the higher plan there is more that can be done on the watch.

I just bought this. I like the app, and the application in the watch , very simple, but I try to activate the SIM card for the 5 hours, I call T-mobile, because this company doesn’t have the phone numbers, and nothing, I guess I will have to take it back

We bought this watch for my daughter’s birthday. The app is not super user friendly, the battery life is short, and the charger broke within three days of her having it.

Does not work as described. Texts do not come to cellphone, they go to the app so you have to check the app every time. Constantly says “No SIM card inserted” and it has to be restarted to work. Used it for a couple days before my son was tired of it not working.

Bought this less than 3 months ago, and it's already broken! The watch has been glitchy for the last month or so, but now it doesn't work at all. No calls in or out, no messaging function... nothing. I don't know if I just got a lemon, or if they are all this bad, but... the screen is garbage, it doesn't really pick up swipes. If it does, the screen will jiggle between screens and be unusable for a bit. When it was working, the interface and functions it can do were exactly what I needed for my 10 year old. It just wasn't good quality. He didn't drop it or anything. Most of the time it was in the top pocket of his bag or on my countertop. Sam's Club was great and offered a refund with no hassle. However, when I went into Xplora to cancel my two year subscription for the device service, it says they will keep charging me until the end of the contract anyways! I have sent an email to their customer service requesting they not do that because the device is broken and unusable. We will see if they do the right thing, or if I have to dispute with the credit card company. Anyways, it was a great device for like 1.5 months. The idea of the product is great, it just didn't work out well. Be very cautious, and if you do buy it, maybe spend the extra money on the protection plan or at least go month to month on service so you don't get trapped.