It was unfortunate that one of our units broke within two months of purchase. But the customer service was great and the replacement was sent pretty quick.

Overall: eh. It looks nice but at the end of the day it’s an overpriced AC. I was hoping/expecting it to be quieter than it is. Probably would not recommend, there are cheaper options out there

The Whisper Tech 8,000 btu ac really IS as quiet as advertised! Cools quickly and ECO mode works great. Installation was easy. Our ac parts packet was missing the security angle bracket, but we had one on hand to replace it with. Nice looking, too.

The customer service is EXTREMELY responsive. The unit I first received did not work but the team was right on top of it and I received a new one and a little consideration for my trouble. The unit is very quiet and works great.

So quiet that I keep checking to make sure it's actually on! Easiest install EVER and it covers all the way to the window frame, which is amazing. Why did it take so long for someone to figure out how to perfect a window air conditioner?!

i really love the AC unit's look and it is relatively easy to install. my only issue is that the first one i bought stopped working after 2 months. the replacement is now installed and i'm hoping this one holds out for several years not months.

We received excellent customer service from Windmill Air. They replied promptly to our questions and replaced our broken unit immediately. We would highly recommend this company!

Right out of the box the Windmill AC is an innovative high quality product that is very easy to install. Plus - Very responsive and user friendly customer service. 5-Stars all around.

Maggie from Customer Experience was so helpful with re-routing my Windmill A/C after putting in the wrong address. Thank you for being so attentive and helpful.

Installation was super easy and not too bulky so felt safe installing in upstairs window. My only detractor from a 5 is that it is louder than expectations, so a good sleep is next to impossible when running.