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Customer reviews for Netgear Nighthawk AX1800 Dual-Band Mesh WiFi System for
Netgear Nighthawk AX1800 Dual-Band Mesh WiFi System
4.4 out of 5 stars
stars
156 ratings135 reviews
  1. 5 stars76% (118)
  2. 4 stars10% (16)
  3. 3 stars2% (3)
  4. 2 stars2% (3)
  5. 1 star10% (16)

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Showing 31-40 of 135 reviews
May 10, 2024
Reviewer name: Farouk
1 out of 5 stars
1 out of 5 stars review

Has a severe bug!

1 out of 5 stars. Big warning! Farouk2024 a month ago I got this a few months ago, it performs nicely, no issues, barely need to reboot it, the satellites work without any issues at all. However, it has a severe bug, all of a sudden it doesn't save any configuration changes, for example, I decided to create a separate 2.4 WIFI network, it works fine, until the router is rebooted, then it's gone. I created other items like port forwarding setup, or DHCP fixed IPs, etc, all works great, until the router is rebooted, all settings are reverted. In NetGear forums, other uses are complaining about it, also backing up the settings, and restoring them did not work either, I feel sad because NG was supposed to be a good brand. If NetGear doesn't push a firmware update to fix it, I'll get another brand and never buy any NetGear products again.

Review from netgear.com
Helpful?58XEFJOCNRK713931174690
reply from netgear

Hi Farouk, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your MK63S not saving configuration files. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email. Regards, NETGEAR Team

Feb 20, 2023
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

so far, SO good.

I work from home in the IT field so connectivity is a must. I was able to get this set up in avout 15 minutes and we were off to the races. Super easy to get going, it's been very stable and the speeds are much above what I was getting with my Archer C7. Also love that I don't have to use extenders that put all my devices on separate networks.

Review from walmart.com
Helpful?58XEFJOCNRK713931174690
Feb 2, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

One week in

My new Netgear Nighthawk worked well initially but just yesterday it went off-line for most of the day. I double checked all the connections and it was fine so I am not sure what went wrong. Hopefully this won’t happen again. Other than that I am pleased

Review from netgear.com
Helpful?58XEFJOCNRK713931174690
Jun 28, 2021
Reviewer name: Ziggy
5 out of 5 stars
5 out of 5 stars review

Excellent service

[This review was collected as part of a promotion.] This is a great router! It provides fast service and extended the range into our basement. Even with many devices connect, it is fast. I definitely recommend this product to anyone who is having difficulty with internet issues.

Review from netgear.com
Helpful?58XEFJOCNRK713931174690
Dec 20, 2023
Reviewer name: ChrisLoz
5 out of 5 stars
5 out of 5 stars review

Good Investment

The nighthawk 3 mesh system is amazingly good! I was struggling with the router my provider gave me but with these bad boys. No more lag no more buffers and was able to get that gig of internet I am paying for! If you want a good router system that can cover your whole house. The nighthawk mesh system is a good choice!

Review from walmart.com
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Jun 16, 2023
Reviewer name: xx
5 out of 5 stars
5 out of 5 stars review

Needed a replacement!

I've had my old router for 6-8 years now and I've never had a problem. Well I never thought it'd die on me. So recently we had a really bad storm where we were out of power for 3 hours or so and it was already late night. So after we were told everything was up and running and our power was restored, I just didn't feel like the need of going downstairs to check on my internet equipment. Of course the next morning my children came and woke me up frustrated because there's no internet. To our conclusion, the router

Review from walmart.com
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Apr 4, 2023
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Great for the price

Great mesh setup for the price. I love that the satellite devices have an ethernet port so I can plug in my devices off of them. I get fantastic speeds on multiple devices throughout my home. Setup was super easy with guidance from the app. The app gives me all the information I want (and more) and helps determine the placement of your satellite nodes, by allowing you to get signal strength readings. I would recommend this system to anyone looking for a mesh setup.

Review from walmart.com
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Nov 29, 2021
Reviewer name: John492
1 out of 5 stars
1 out of 5 stars review

Three very light bricks

I bought this 6 months ago and it worked fine for about 1-2 months. This system is not good if you stream you TV and have multiple wifi connections. It constantly drops the signal or has a very slow connection. I purchased a different Netgear router that I hope outperforms this mesh, time will tell. I will wait some time to review that router to make sure it performs as expected.

Review from netgear.com
Helpful?58XEFJOCNRK713931174690
reply from Consumer Affairs

Hi John492, We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US. If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Thank you, NETGEAR Team

Feb 3, 2025
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

New Mesh Sys

My WIFI was very inconsistent through my home. I was super frustrated and started to look for other options. I came across the NETGEAR Nighthawk Dual-Band WIFI. Once set up my WIFI reaches all corners of my home, and love the extra security. Install was very easy.

Review from netgear.com
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May 7, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Mesh system works great!

We have 7 cell phones, 4 laptops, a couple of tablets, 4 smart TV's, 2 thermostats, 2 ring cams, a printer, an X Box and everything runs GREAT! Last speed test using Spectrum 1G internet was 934 Mbps down / 39.7 Mbps up. It's a no brainer if you use this over the router Spectrum wants to charge $7 / month for

Review from walmart.com
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