Purchased the Reserve Soft and my husband and I both loved the mattress initially. Soon after the 90 day return or exchange window expired we realized the Soft Pillowtop model was not the right fit for us. The top had started to compress and sag where we sleep and a hump between us started to form. My husband also began complaining the mattress was causing back discomfort each morning. When I reached out to Customer Service to explain our experience and that we would like to exchange our soft pillow top for the Medium non pillow top model I was told by the representative nothing could be done since the 90 day window for an exchange had passed and I could file a claim if the mattress sag was already greater than 1.5 inches. Considering S&F is a premium brand and we purchased their top end collection I had hoped for a different outcome when I called customer service and explained our experience.

[This review was collected as part of a promotion.] This queen size mattress was provided to me for free by BzzAgent in exchange for my honest review. This soft mattress is of good quality and is, indeed quite soft. The thing that concerned my on delivery was the flimsyness (only way I can think to describe it) of the mattress itself. The man carrying it had it over his head and it was bending down to his shoulders. I worry that this bed lacks the internal infrastructure to stand up to nightly use by two average-sized adults for an extended period of time. If you like very soft mattresses, this S&L Lux Hybrid Soft Queen is a hit. If you like any firmness to your mattress, though, this is not the one to choose.

[This review was collected as part of a promotion.] This Stearns & Foster. Reserve soft pillowtop mattress is hands down the best bed I have ever slept on. I fall asleep immediately every night it is so comfortable. Another plus to this mattress is the built in box frame at the bottom so you don't need a box spring. I highly recommend Stearns & Foster's Reserve collection.

[This review was collected as part of a promotion.] I were gifted the Stearns & Foster Lux Hybrid Medium - Queen (LHH1) mattress for my review and I am so glade I said yes to this one chance to give my review. This bed has had a wonderful impact on my rest! As I do have hm some hip and back pain from and old accident on and my old mattress did not help with that any. My life just changed for the best! The best mattress I have ever slept on! 100% satisfied with this bed okay killed the pain better than the doctors do. With that also the downside is for is it stays pretty cool and not sure if it'll be too cool in the winter time because I turned to be cold a lot. For some of them it helps me sleep cuz I'm not sweating the way I did on my other mattress because this bed does breathe really good an stay cool throughout the night.

[This review was collected as part of a promotion.] When it was time to replace my old mattress, I was apprehensive with all the new companies online, I turned to a trusted brand with Stearns and Foster and I'm very happy I did. Ordering was easy, delivery was seamless and the quality is unparalleled. It's perfect, it's actually beautiful too. It was a great experience.

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.

[This review was collected as part of a promotion.] I share this bed with my young daughter. We love it! I find myself sleeping more throughout the night. I am also waking up in the morning without lower back pain. I am very happy I was selected to receive this mattress and have a chance to review it.

Mattress arrived defective and i cannot make it to the store near me i went to. I went through there warranty process. It got approved. But they refuse to send me a direct factory mattress from them. I dont understand how am i suppose collect on my warranty. If i cant make it to the store. I would choose a different company that is actually helpful. This is fraud .

[This review was collected as part of a promotion.] Wow what a beautiful mattress it looks luxurious BUT the most important part is that is feels luxurious too .. compared to other mattresses I've had this one makes such a difference in the quality of sleep I got .. almost no tossing and turning and woke up with no back pain ! I would purchase this mattress from now on ! I received this complimentary for my honest review

We have had this mattress for a year and a half and already replacing it! Worst mattress ever for the high dollar price it was! We gave it a chance in the beginning thinking it just needed breaking in but then it was past the time to return it. So poorly made that you feel every lump, the indentations stay put and you roll into them each night and feels like you are going to roll out of bed. You feel every movement of the other one. I suffer from fibromyalgia and I have never felt this bad with body aches and pains after a sleep. We both now need physical therapy to fix our problems. Husband has back issues that have worsened as well. Can't even turn over without difficulty! From leg pain, hip pain, low back pain, shoulder pain, and muscles spasms this mattress has caused more issues than it's worth. Don't even get me started on how HOT it sleeps! We wake up in sweats! Literally money wasted on this S & F Lux Estate pillow top medium edition. Never again. I do not recommend this product.