As you probably know, we don't add fragrance or perfume to our product. But it will have a scent due to its own natural smell. Since there's no masking fragrance added to cover this natural smell, you may notice it before using the product, but it should not transfer to your fabrics after use. If you normally use this version and this package smells different, it may be a unique situation. We've found if our Bounce Free & Gentle dryer sheets have been stored close to a strongly scented item, they can absorb its fragrance or perfume. Feel free to share some additional details with us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-526-8623. Thank you, and we look forward to hearing from you.

Thank you for taking the time to share this. We care about health, and we test our products extensively to ensure they are safe and effective when used as directed. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes, under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We want to learn more about your experience and share it with our Safety and Quality Assurance Teams. Call our Bounce Team at 1-800-526-8623.

We're very sorry that your Bounce dryer sheets have an unexpected and unpleasant aroma. Our products and packages go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition. Sometimes under unique circumstances, such as prolonged contact with strongly aromas, the product can pick up a smell from it's surroundings. We appreciate your letting us know this happened, and we’d like to gather some details to further assist you with this. Please give us a call at 1-800-526-8623 from 9AM -- 6PM EST Monday–Friday.

We're very sorry to hear this! All of our products go through strict quality checks to ensure they smell fresh every time, so we apologize that doesn't seem to be the case this time! Although fragrance or perfume is not added to the sheets, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the dryer sheets, but it should not transfer to your fabrics after use. However, sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products, and that may be what you're experiencing here. Nonetheless, we would love to learn more about this, and make it right. When you have a chance, give us a call so we can help: (800) 526-8623

We're sorry you're seeing these fibers in your clothing. Please know that we have many quality checks in place to make sure that your Bounce is in the best possible condition before it leaves our plant. We'd like to learn more about your experience for our Quality Teams. When you get a moment could you give us a call at 800-526-8623.

We understand your shock! We can assure you that our Free & Gentle dryer sheets are truly made without added fragrance. Please know that because they're porous, it's possible for them to absorb strong scents around them during shipping or storage. They shouldn't leave a scent on your clothes. This absolutely isn't the high quality experience we expect you to have with our dryer sheets, and we're determined to help make this up to you. So we can, please give us a call at (800) 526-8623.