Thank you for reaching out to us. We are sorry that our product didn’t meet your expectations. Your feedback has been shared with both our quality and marketing team. We appreciate your thoughts and concerns regarding our products. Your reference number is C-4875087

We are sorry to hear that! Our goal is to provide a durable, stylish plate to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4842113