I don't know if we had a defective one, but it was horrible! After 7 days of traveling with the family, we returned it. This cooler did worse than the old one we were replacing. Even after pre-cooling items and cooler, the ice melted entirely in less than a day. 1. If you want to keep anything cold be prepared to add ice to it about every 12 hours. 2. The handle was difficult and didn't want to extend the entire way. We used it for an entire 7 days of moving around and it never got any better. But, the wheels were great! 3.The drain plug was up several inches from the bottom which means you had to tilt the entire cooler drastically to get most of the water out. We didn't drain it entirely since we wanted it keep it cold. To drain entire cooler you just about have to lay it on its side. So disappointed due to the great reviews. I do NOT recommend this cooler for anyone. It simply doesn't work as advertised.

I would not recommend. We put 2 big bags of ice in this cooler 2 days in a row and by night time it was all melted. The wheels are also very week and hard to roll. Spend the money and buy better. The cooler was in the shade the whole time and average temp was 85.

The handle rail housing goes to the bottom of the ice chest and the wheels were not offset enough to make the housing clear any ground surface that slightly protrudes from a flat surface. Another words, the rail housing catches on everything when pulling. This ice chest caught and ripped out of my hands three times while pulling it at Schlitterbahn. The entire contents of the ice chest poured out on each occasion. I hate this ice chest.

Great for needed replacement

Works great for what I need it for…keeping drinks cold, shellfish cold, etc..

The ice melts in less than 3 hours and very badly where the water drain plug is.

Does not keep ice at all. Went through 60# in a weekend.

Once you add weight, the handle has a hard time going up and down.

Nice cooler. I wish it had upgraded insulation.

Great Cooler for the money. You don't need a Yeti.