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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft for
Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft
4.3 out of 5 stars
stars367 ratings367 reviews
  1. 5 stars74% (273)
  2. 4 stars7% (25)
  3. 3 stars4% (14)
  4. 2 stars5% (17)
  5. 1 star10% (38)
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Showing 311-320 of 367 reviews
Jul 23, 2024
Unhappy Sleeper
1 out of 5 stars review

Mattress overall was quite comfortable in the beginning

DO NOT PURCHASE THE PILLOW TOP!!!!! We have two body indentions in each side of the mattress where my husband and I sleep. Early on I had an inspection done for this reason and of course they said it wasn't bad enough to do anything about it. We rotate the mattress often but it doesn't help. When the grandchildren spend the night they remind us we have a lumpy bed. And every day, when I make up the bed it is a constant reminder of how bad it looks because you can see the indentions.

Review from stearnsandfoster.com
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Jul 3, 2023
SherBear
2 out of 5 stars review

Very Hot Mattress!

I have the Lux Estate Soft Pillowtop. Its a VERY hot mattress to sleep on. I have never been a hot sleeper but on this mattress, I have turned into one thanks to the Tempur Indulge foam. (This is NOT my first rodeo with memory foam). I have tried 100% Bamboo sheets, low thread count sheets, no mattress protector, and keeping my thermostat at 67 degrees while I sleep. Nothing has helped me sleep cool on this mattress. I even called Stearns' customer service and the Rep said that the cooling cover on the Lux Estate just doesn't work well for everyone. I stopped by a local mattress store yesterday and spoke with the salesman about the heat issues on this mattress. He wasnt shocked and actually told me he expects to hear more complaints about this bed holding heat. He agreed that the vents on the side of the mattress are more cosmetic than anything. It doesnt aid in cooling the mattress whatsoever. I am currently in the process of trying to buy a new (non Stearns and Foster) bed. Aside from the heat, the mattress is comfy for the 3 weeks I have had it. Its a medium soft feel and I am a strict side sleeper.

Review from stearnsandfoster.com
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Sep 17, 2024
GM
5 out of 5 stars review

LOVE this bed!

This is our second Stearns and Foster mattress and this time we chose the Lux Estate firm pillowtop. As I'm recovering from a broken back, the promised support from this mattress was quite important. But after I ordered it, I worried it might be too firm. Well, I shouldn't have. The White Glove delivery was great. Right on time, quick and efficient. I couldn't wait to try it. Wow! Turned out this new mattress offers far more than simply support. Oh my yes. It's true comfort. Bottom line: we couldn't be happier with our purchase. Oh, and 'happy to report we're sleepin' like babies.

Review from stearnsandfoster.com
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Jun 7, 2024
Lori
2 out of 5 stars review

Not for a couple

Was told this was a great mattress and maybe it is for a single person who is 90 lbs. My spouse and I sleep close to each other and we sink. It is very uncomfortable to wake up in the middle of the night and feel like we are in a hole. We have more than one home so by the time we figured out how uncomfortable I was past the time to exchange. After 15 months we can't take it. Currently buying a new mattress and buying a new bed frame so I can move our bed to the guest room. Waste of money for sure.

Review from stearnsandfoster.com
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Jun 29, 2024
SleepingBetter
5 out of 5 stars review

So comfortable!

This is our 1st Stearns and Foster mattress. We are extremely pleased with the quality and comfort of the mattress. We previously had a "hybrid" mattress and wanted something a bit more sturdy and a bit more firm - we found that with the Stearns and Foster Lux Estate Tight-Top Medium. As senior citizens, we wanted something that is firm, but not too firm - this mattress fits the bill! Although a bit pricey, we are hoping the mattress will give us several years of restful sleep.

Review from stearnsandfoster.com
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Sep 11, 2023
Melody
4 out of 5 stars review

No back pain for now

[This review was collected as part of a promotion.] I received this Lux Estate Firm Pillowtop - Queen (LES1) for free from Stearns & Foster through the BzzAgent sampling program to exchange my honest review. This mattress itself looks luxury. It is pretty thick, but has vents on both sides to keep it cool. Have been using the mattress for more than a month. The mattress is comfortable, haven't cause my back pain up to now. My husband thinks the 'cool to the touch' feather is not as good as it looks like. He feels this mattress is a little hotter than our old one, I don't think so though. One thing I don't like about his mattress is that, it is too tall for me, I am 5'2" and I have to climb onto the bed every time. Even my husband who is 6'2" thinks it is too tall.

Review from stearnsandfoster.com
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Jul 19, 2023
Iammystorm
5 out of 5 stars review

Most comfortable mattress I have ever owned in my life

[This review was collected as part of a promotion.] I was looking for a firmer mattress than the one I had. This is perfect. It's firm , but not hard. It's super comfortable. My daughter shares my bed. My favorite part about the mattress is that when she moves around, it doesn't wake me. The whole bed doesn't move or shake when she moves around in the middle of the night. The mattress has also been helping my back feel better. I'm not waking up with back pain since I switched to this mattress! I will never buy another brand! I am so impressed with the overall quality of the mattress. The thickness is about double what my other mattress was as well.

Review from stearnsandfoster.com
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Jun 29, 2023
AJANJ
2 out of 5 stars review

Sent it back

At first I thought this was the most comfortable mattress ever. Then I had one delivered and snapped out of it. When you first lay on it, it's soft and comfortable. About an hour or so into your sleep, you discover you are in a hot gully. The memory foam holds the heat and if you sleep warm to begin with, as I am, this will drive you nuts. Also, since they use a lot of memory foam in this mattress, the off-gassing goes on for more than 2 weeks - and that's with fans going and windows open on a cool day. If any of this is a problem for you, move along. I swapped this out and got something else. It's a shame, too. Except for the glue spot on the side of the mattress (which at this price point should not have been there), it seemed like it was made well.

Review from stearnsandfoster.com
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Apr 2, 2023
Not Hercules
2 out of 5 stars review

Comfortable, but extremely heavy.

[This review was collected as part of a promotion.] The mattress is comfortable enough, but extremely heavy. It is most difficult to lift while placing a fitted mattress protector and fitted sheet. I wish I would have be appraised of this in the store. It is not practical for anyone with ordinary strength. I noticed the delivery men even had difficulty lifting it to remove the plastic covering. What do you suggest?

Review from stearnsandfoster.com
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Oct 7, 2024
Unhappy Customer
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
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