[This review was collected as part of a promotion.] This is our second Stearns and Foster mattress and we are not disappointed! We have nicknamed the mattress "Cloud Bed". It is very supportive and comfortable. This is our favorite mattress. We are 70 & it supports our back, hips, and knees very well & comfortably.

Purchased mattress about 2 1/2 years ago. It is now beginning to sag about an inch causing back pain while sleeping, but not enough for a warranty claim. For this price point, not worth the money. Will not purchase this brand again. They do not back the product.

[This review was collected as part of a promotion.] Its definitely a different experience. Growing up, I did not have my own room and we all sleep together in one bed and mattress. Its a typical foam and not even a mattress to begin with. Given the opportunity to experience the product is an achievement unlocked. The quality and satisfaction it gives me when I wake up in the morning equates the value of it. It is an investment and worth the price I paid for. I do not usually buy expensive mattress but this one is worth it.

[This review was collected as part of a promotion.] I have owned a Sterns and Foster for most of my life. My wife decided to switch to a foam type mattress. That did not last but 7 months. I bought my Sterns and foster and now get the best sleep of my life again!

[This review was collected as part of a promotion.] This mattress has negatively impacted my quality of life by giving me ongoing back pain, interrupted sleep and exhausted days. This mattress was not even 6 months old when it began to sag in the sections where we sleep, especially where my husband sleeps. When my husband would get into bed, I would roll downhill towards him. I never have back pain or back issues, but this mattress has consistently given me a sore back from sleeping on it. I'm very disappointed with the quality of this product. When I called customer service, they said I had to file a warranty online and the service representative sounded frustrated that she even had to tell me this. Overall, such a disappointing and frustrating experience. We purchased this mattress after previously owning a Stearns and Foster mattress for over 10 years, which had held up wonderfully. My husband bought this current one for me as a birthday present after having my third baby, and I hate that it caused me more pain postpartum than anything else. The pain and discomfort now wake me up multiple times a night, so much so that I end up in my kids' bed. I would not recommend this company based on their rude customer service and process or this product; shop elsewhere.

[This review was collected as part of a promotion.] We stayed at a vacation rental and had a really comfortable sleeping experience (especially since my back is usually in pain during and after a rental stay). We removed the sheets from the mattress to see what type it was (Stearns and Foster). As soon as we returned from our trip, we ordered our new mattress from Stearns and Foster and are extremely happy with our purchase. It is super comfortable!

[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

[This review was collected as part of a promotion.] Not happy. The mattress is way to firm for a medium mattress. I now have to buy a soft topper mattress pad because it is too firm. Never buy without first trying it. Since i had previously bought two it didn't seem necessary. Not bery good help online. The only thing i love is the appearance.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] After 15 years we had had enough of our sleep number bed and wanted an upgrade. We visited many furniture showrooms and laid on many beds but kept coming back to Stearns and Foster. For various reasons we bought our bed directly from Stearns and Foster and found their customer service to be top rate. We are primarily side sleepers and found this medium firmness bed gave us the proper support. It's been two weeks now and so far are very happy with our decision. We are not only sleeping better and longer but wake up more rested and with less aches.