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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars453 ratings449 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (35)

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Showing 331-340 of 449 reviews
Jan 19, 2022
Anonymous
2 out of 5 stars review

Great Overall, but Brush Heads Leak

Overall, the brush is great and the modes are fun. The feel is good, and heads work well and feel like they are cleaning. Now, the BIGGEST con / negative aspect I have with the product is that the brush heads have 3 "air flow" holes in them (don't know the proper term) that while you're brushing, water and toothpaste can leak through. While leaking it travels down the whole toothbrush to where my hand holds it, so after every brushing session I have to end up rinsing the entire toothbrush and my hand. This is -really- annoying unfortunately and after almost every brush session I ponder returning the product. It works great, feels great, and cleans great, but the feeling of saliva and toothpaste running through the brush head holes, down the toothbrush and onto my hand, is really annoying...

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

When we created our Oral-B iO Series 9, we intended for your experience to be smooth and pleasant, and anything but what you've experienced. For the best session, the brush should be placed inside your mouth and be closed as much as possible. After you're done, ensure the brush head is properly cleaned and makes sure that the holes aren't clogged. We know how much a smooth experience means to you, and we'd love to learn more about your feedback. When you have a moment to talk, give us a call at (800) 566-7252.

Jul 13, 2020
Dietcake
5 out of 5 stars review

NICE SLEEK MODERN DESIGN

[This review was collected as part of a promotion.] This review is for the Oral B iO Series 7G rechargeable Black Onyx toothbrush. Included in the box is the magnetic charger base and power cord, 1 brush head, brush head holder with cap, travel case and instruction booklet. This toothbrush is bluetooth capable via the downloadable app. and has 5 smart modes and a customizable light ring. I haven't tried the app features yet because I could only find the Oral B Fun Zone app for kids. The handle and brush head are very comfortable and I like that it has 5 different smart modes.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Mar 7, 2022
ingramgirl
2 out of 5 stars review

Lights up the room

Why would anyone possibly need or want their toothbrush to light up while charging? Not a small light that indicates charging but a glow that lights up the whole room. There doesn't seem to be a wat to stop it. Toothbrush is fine for mornings but don't use it before bed unless you want to wait until the charging is done to get to sleep.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

We appreciate the feedback about the light of your iO toothbrush. We'll be sure to share this with our Quality Assurance Team. If you ever have anything else you'd like to share please be sure to call us at (800) 566-7252.

Dec 27, 2023
KayR
1 out of 5 stars review

MOLD Residue

I purchased my Oral-B QI toothbrush few months ago, and while I’m brushing my teeth, I’ve noticed black residue that falls out from my toothbrush as I’m brushing. As I looked further to find out the reason I found disgusting mold buildup inside the toothbrush head and inside the motor cavity of the toothbrush. It’s so disgusting that I’m brushing my teeth every day with a brush that holds so much disgusting mold. This is a very poor design of Oral-B! I have used Oral-B toothbrushes for many years and loved them but don’t waste your money on the Oral-B QI!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

We’re sorry to hear this has been your experience with your Oral-B toothbrush. Our brushes go through many quality checks to ensure they reach you in perfect condition, so we wouldn’t expect to hear this. What you’re likely seeing is build-up of toothpaste and water from regular use. This residue may be colored depending on your toothpaste and water hardness. Though unsightly, this substance is not harmful, and can be removed with a thorough cleaning. We have plenty of brush cleaning tips that we’d be happy to offer, and we’d like to learn more about your experience so we can help you further. Please give us a call at 1(800) 566-7252.

Jul 14, 2020
Jmakane450
5 out of 5 stars review

Chic and functional!

[This review was collected as part of a promotion.] This toothbrush is wonderful! I’ve used mine for about a month. I take tooth and gum care pretty seriously and it is- for real- a total “game changer”. First, and I have never said this about a toothbrush, but it is super chic. I have the onyx. It is a deep black, sleek, and expensive looking. It comes with two toothbrush heads, charger, and black carrying case for travel. Second, it offers you a superior clean. The two brush heads are different and I use the more gentle one. My teeth just feel clean. It was a bit weird getting used to, my gums did bleed the first two times- but now, it’s very normal. It’s quite a similar feeling to leaving the dentist, but without the grit from professional polish. The brush is Bluetooth enabled and offers a face for length of cleaning. If you do a full two minutes a smiley face appears. It also vibrates at a 30 second mark to switch quadrants. Third, it takes up very little space in my bathroom. I like the charging station, I don’t love it. I like things to be a little more stable and this feels like my kids can knock it over easily. Finally, this does connect to an app. I did not find the app super useful and ended up deleting it from my phone. It just isn’t me. I did, however, use the travel case it was pretty great. Overall, just a really superb toothbrush!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 26, 2020
Vicki12
5 out of 5 stars review

Epic Toothbrush!

[This review was collected as part of a promotion.] I've have i07 but this i09 is the absolute truth. I love it. I absolutely love this. My favorites modes are gum care and super sensitive. My gums are thoroughly clean and feel so much better. Dental Care at home and on the go! Yes a cool travel case that I can take with me anywhere! I haven't even charged it in days super awesome! Recommend highly! This is my 2nd phone lol

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Apr 23, 2022
Sixthshadowcat
4 out of 5 stars review

Love it

[This review was collected as part of a promotion.] OralB-iO Series 7G Electric Toothbrush, Black OnyxOralB toothbrush is amazing. It has different programs and keeps up with how and where you are in that program. Comes with travel pouch and magnetized charger.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jun 25, 2020
Neent
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I have one of these and it works really good. My teeth feel just like I was at the dentist for a cleaning. It works excellent. The charging station is small and does not take a lot of space which is really nice and it comes with a storage for the head. It is easy to hold on to and has a timer on it for how long you should brush your teeth.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Mar 14, 2021
Slfg
1 out of 5 stars review

Do not waste your money

I bought this about a month ago and find it absolutely useless. I bought it because I got braces and wanted to keep my teeth clean. The app is annoying and the settings won’t stay set. I wanted to use the super sensitive setting due to my mouth being sore from braces but when I’d try to find the setting I’d find it locked on the app and I’d have to perform factory reset on it. Tried to return the toothbrush only to be told I couldn’t due to no longer having the original box. I still had the user manual and inside packaging just not the outer box and still was refused a refund. I will never buy anything with oral b on it which has always been my brand of choice for toothbrushes. Oh well, I’m sure my meager contribution will not hurt them any.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We greatly appreciate having been your brand of choice for toothbrushes, and we’re sorry to hear you’re not a fan of your new one. We are always here to troubleshoot with you, and anytime you have questions or need help with the Oral-B App we want you to give us a call at (800) 566-7252 so we can assist you. Please know all of our rechargeable electric toothbrushes come with a money back guarantee, and if you’re not completely satisfied with your Oral-B iO you’re welcome to participate. Give us a call and we can tell you more.

Jun 25, 2020
Lindsay130
5 out of 5 stars review

Teeth are getting whiter!

[This review was collected as part of a promotion.] I’ve used this toothbrush for about a week and I can already see a difference. It’s so nice to be able to select what setting to use. Feels like you have 5 toothbrushes!!! I keep it on the whitening setting and use it for 2 minutes. I love that it gives you a little smiley face when you’re done. The longer you brush - the happier the face! Too cute. Getting ready for my wedding in a couple of months and now I’ll have nice white teeth for the pictures!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

Hi, Thank you for leaving this review Lindsay! Great to hear that you've had it for only a week and you are already seeing such a difference! Hope you keep enjoying it! Thank you, Oral-b