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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars
454 ratings449 reviews
  1. 5 stars71% (324)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (35)

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Showing 121-130 of 449 reviews
Jun 29, 2020
singatune
3 out of 5 stars
3 out of 5 stars review

Good toothbrush that needs some tweaks.

[This review was collected as part of a promotion.] This toothbrush was partially charged out of the box, so I was immediately able to use it. It is a sleek looking toothbrush with a light band that changes colors. It looks really cool. The first problem I had was with the app. No matter what I did, I could not get the toothbrush to pair with my phone. I tried uninstalling and reinstalling, restarting my phone, turning on and off bluetooth, turning the toothbrush on and off multiple times, and even factory resetting the toothbrush. Nothing worked. I finally gave up on the app. For the actual toothbrush, first the pros: There are several settings on the brush, including a sensitive setting, a regular setting, and a more intense clean. The rotating brush feels good on the teeth. It keeps a timer to let you know how long you have brushed. It doesn't take up much space on the counter, which is nice. Now for the cons: The brush shaft is TOO wide. While it feels good to brush, no matter what I do, I end up dribbling toothpaste all over me because the entire thing is too big for my mouth. I can't close my mouth around the neck of the brush enough to keep from dripping. This is a major design flaw in my opinion. The other issues is just a personal thing. The toothbrush keeps track of how long you brush and alerts you every 30 seconds so you can know how long you have been brushing. However, if you brush for less than 2 minutes, it gives you a frowny face. I don't know why, but this really bugs me. I guess I just feel like don't need judgement from a toothbrush! It could just tell you how long you have brushed. It doesn't need to make you feel bad if you don't meet some arbitrary standard. I know it's a little silly, but it is unnecessary and makes me feel like a scolded child. You do get a smiley if you brush for over 2 minutes, but again...this is unnecessary. Overall, this is a fine toothbrush, and if you have a large mouth, you probably won't have the issues I have. Just a few minor adjustments would make this a much more satisfying experience in my opinion.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Oral-B

Thank you for sharing with us your feedback! We'll make sure that the Development Team hears about this. We'd be happy to hear more or answer any questions you may have just give us a call at 800 566-7252 when you have time.

Oct 24, 2020
Anonymous
3 out of 5 stars
3 out of 5 stars review

Need smaller size brush head

Love the Sensitive setting but the brush head is too large for my mouth and teeth. Oral B needs to manufacture more compact head sizes similar to their older styles because more than half the population is female and some of us have smaller jaws; mouths; teeth. This brush head is just too large and scrapes my gums. Not a pleasant experience. Would love the new iO if the brush head was smaller.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We’re thankful for your loyalty to Oral-B, and we understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. Your safety is our number one priority, so we’d like to learn more about your experience to share with our Safety team. Please give us a call at (800) 566-7252.

Oct 13, 2024
Sy00
2 out of 5 stars
2 out of 5 stars review

Horrible design

The brush feels good but everything about the design is the worst. First is magnetic charging slight touch on a crowded sink will topple it off. Screen is pretty much usuless when brushing because we can’t see it. Also there is huge gap where the brush head fits into the handle and finally after the brushing when it’s placed on the charger the water will flow down and collect at the charging location. Not sure how this super expensive brush passed all the design flaws.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from Customer Care

We're sorry that you're disappointed with the design and features of the brush, Sy00. A lot of thought goes into the design of our products to create features that we think you'll love, and we offer a range of product versions for the varied needs and preferences of consumers like yourself. Your satisfaction is very important to us, and we'd like to learn more details of your experience to help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can further assist you.

May 1, 2022
Barbara 15
5 out of 5 stars
5 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I bought this for myself about three weeks ago. Hopeful that I will like using it, and it would be better for me. My dentist said I brush my teeth very hard, Hopefully this will help me with that. It definitely was an adjustment for me with moving my hand as much as I did before. But I really liked using it and I think it works great and does a great job.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jan 19, 2022
Serenity2892
5 out of 5 stars
5 out of 5 stars review

Amazing Brush

This is the best brush that I've ever had. I had a dentist appointment today. The hygienist commented on my teeth the whole time. She said that I have the cleanest teeth she's ever seen. She said that she was trying to find plaque and couldn't. I was her easiest "cleaning" job she's ever had. She asked what toothbrush I used and was very amazed.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 3, 2020
Momtootwo
5 out of 5 stars
5 out of 5 stars review

Many options an settings

[This review was collected as part of a promotion.] Love this tooth brush. It has so many features, one of my favorite is when it vibrates every few seconds to switch areas to brush. Also the timer is a big helper. It does have a tounge feature to an works great.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 4, 2020
Jabidayo
5 out of 5 stars
5 out of 5 stars review

In love with the toothbrush

[This review was collected as part of a promotion.] If you’re skeptical about spending money on an electric toothbrush, look no further. This Io7 device has literally improved my gym health and overall cleanliness of my mouth. It’s features didn’t impress me when i heard about it, but now I’m more than impressed.. I gave it about a week to try it and review it. All I have to say is take advantage of the feautreS. The case was sleek, the magnetic charger was innovative, and it looks and stays clean. Love it!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Jul 13, 2020
Topaz
5 out of 5 stars
5 out of 5 stars review

AMAZING toothbrush!

[This review was collected as part of a promotion.] I have owned a basic electric toothbrush from a different brand for a few years now and so I am already a fan of electric toothbrushes. I didn't really know how much different one could be from another but WOW~ I am TOTALLY impressed by this! This toothbrush is lightweight, easy to use, effective, smart and quiet. I was actually surprised at how little sound this toothbrush provided.... I didn't think anything of my previous toothbrush being loud but after trying the i07 is a significant difference. I love that there are multiple cleaning settings and the smart screen on the toothbrush makes using this super fun. Comes with a travel case which is awesome! Highly recommend!

Review from Oralb.com
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Jun 25, 2020
BubblesMow
5 out of 5 stars
5 out of 5 stars review

Great toothbrush

[This review was collected as part of a promotion.] I received my toothbrush a couple of days ago and I love it! My teeth feel cleaner than ever. Doesn’t hurt your mouth like some electric toothbrushes. I absolutely love that it came with replacement heads. Charger works great, no problems with tooth brush coming off the charger

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
Mar 14, 2021
Slfg
1 out of 5 stars
1 out of 5 stars review

Do not waste your money

I bought this about a month ago and find it absolutely useless. I bought it because I got braces and wanted to keep my teeth clean. The app is annoying and the settings won’t stay set. I wanted to use the super sensitive setting due to my mouth being sore from braces but when I’d try to find the setting I’d find it locked on the app and I’d have to perform factory reset on it. Tried to return the toothbrush only to be told I couldn’t due to no longer having the original box. I still had the user manual and inside packaging just not the outer box and still was refused a refund. I will never buy anything with oral b on it which has always been my brand of choice for toothbrushes. Oh well, I’m sure my meager contribution will not hurt them any.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13927409273
reply from The Oral-B Team

We greatly appreciate having been your brand of choice for toothbrushes, and we’re sorry to hear you’re not a fan of your new one. We are always here to troubleshoot with you, and anytime you have questions or need help with the Oral-B App we want you to give us a call at (800) 566-7252 so we can assist you. Please know all of our rechargeable electric toothbrushes come with a money back guarantee, and if you’re not completely satisfied with your Oral-B iO you’re welcome to participate. Give us a call and we can tell you more.