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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 711-719 of 719 reviews
Jun 5, 2022
sharonnn
1 out of 5 stars review

don’t recommend.

Not worth the $$. Blew it up and used it one day. Bottom ring will not stay inflated & I cannot find a hole to patch.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Feb 26, 2021
Jenn
5 out of 5 stars review

Great for little ones!

Helpful?2JKVQ0HONUQZ13927123649
Jun 27, 2024
Steps
1 out of 5 stars review

Have to return

Will not hold air :-(

Helpful?2JKVQ0HONUQZ13927123649
Jun 6, 2022
Nett
2 out of 5 stars review

Popped

Popped on second use. Seats are not sturdy enough to sit on. Waste of money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Nett, thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Mar 9, 2024
AGM
1 out of 5 stars review

Not easy to inflate

Got the pool and can’t get air in it. Not quick or easy to inflate

Helpful?2JKVQ0HONUQZ13927123649
Aug 17, 2024
Kell
3 out of 5 stars review

Flimsy and pops quickly

Holes in at after a few times used. The dollar store pool last longer.

Helpful?2JKVQ0HONUQZ13927123649
May 20, 2022
Ashley
1 out of 5 stars review

not worth it

Bottom ring will not stay inflated , not worth the purchase

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Valued Consumer, Thank you for leaving a review. We are sorry to hear that you didn't have a good experience with our product. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. (Sams Club)

Oct 19, 2023
A1
1 out of 5 stars review

Pool deflated. Such a disappointment

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We're sorry to hear you are disappointed in the pool, A1. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 27, 2021
David
1 out of 5 stars review

DO NOT BUY!

Bad quality .

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello David, thank you for your comment. We regret the disappointment. If you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121), please contact our consumer care team at 888-919-0070 or 'warranty@polygroup.com'. Best regards, Polygroup Manufacturer