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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 681-690 of 731 reviews
Jun 22, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Impossible to inflate

Does not work with a standard inflatable air pump nor come with an adapter to “easily inflate”. Good Luck using it.

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Jul 30, 2021
Reviewer name: Ely
5 out of 5 stars
5 out of 5 stars review

My kids loved it!

Nice pool, my kids love it! So far so good no hole or anything like the other reviews. I hope it lasts all summer.

Helpful?2JKVQ0HONUQZ13927123649
Jul 14, 2022
Reviewer name: Haily
5 out of 5 stars
5 out of 5 stars review

Perfect

I love this pool for my soon to be 5 year old and teenager. Perfect size & I can relax in there with them & there is plenty of room.

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Jun 23, 2021
Reviewer name: Kathy
2 out of 5 stars
2 out of 5 stars review

Doesn't hold air.

Inflated it and filled with water. Look outside and water is pouring out of it. So I moved it and tried again. Same problem. Going to return it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Kathy, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 19, 2025
Reviewer name: Preacher 62
1 out of 5 stars
1 out of 5 stars review

Water leaks out

Does not hold water. There is a leak in the seam where the bottom joins the sides so the water slowly leaks out

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reply from Member's Mark Team

We're sorry to learn there was an issue with the seam, Preacher 62. Please know the pool can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.

Jun 6, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

waste of money

Kids were excited had so much fun the first day next time we set it up bottom ring deflated in minutes! Very disappointed!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Mwsch, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 7, 2021
Reviewer name: MedicMommy09
1 out of 5 stars
1 out of 5 stars review

Horrible design!

Pool lost air after 1 use, extremely disappointed.... thought maybe it was just a dud. Well our friends also bought one and it broke on first use and left us without a pool for our camping trip. I’mmdisappointed that Sam’s is still selling this PO

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello MedicMommy09, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 8, 2022
Reviewer name: Kristy
2 out of 5 stars
2 out of 5 stars review

what happened???? was great last yr

We bought one of these last year and used it all summer and loved it recommended it to so many people threw it away due to price and bought another one this year after one day of use it deflated on the bottom and is unusable

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hi Kristy! We are sorry to hear you didn't have the same experience as last year. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee. https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CDT Monday through Saturday and 10 a.m. to 8 p.m. CDT on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

Jun 7, 2021
Reviewer name: tsclkly
1 out of 5 stars
1 out of 5 stars review

Terrible

Don’t waste your money. The holes to air up are huge, once you complete airing it up air starts to escapes out. This is a joke of a “pool.” Returning this piece of junk to get a better one.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Tsclkly, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Aug 29, 2024
Reviewer name: under where
5 out of 5 stars
5 out of 5 stars review

Do not use indoors. Works great outside in yard!

This worked well in my backyard. Kids loved it and it is large enough to put a float in. Where I was not impressed was when i used this in my house. It didnt leak but water did splash everywhere!!

Helpful?2JKVQ0HONUQZ13927123649