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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,828 ratings729 reviews
  1. 5 stars70% (1,287)
  2. 4 stars7% (129)
  3. 3 stars4% (81)
  4. 2 stars4% (82)
  5. 1 star14% (249)

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Showing 681-690 of 729 reviews
Jul 5, 2025
Family
2 out of 5 stars review

null

Doesn't hold air on the bottom chamber. Have to inflate every couple of hours. More frustrating than fun.

Helpful?2JKVQ0HONUQZ13927123649
Jun 23, 2021
Kathy
2 out of 5 stars review

Doesn't hold air.

Inflated it and filled with water. Look outside and water is pouring out of it. So I moved it and tried again. Same problem. Going to return it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Kathy, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 14, 2022
Haily
5 out of 5 stars review

Perfect

I love this pool for my soon to be 5 year old and teenager. Perfect size & I can relax in there with them & there is plenty of room.

Helpful?2JKVQ0HONUQZ13927123649
Jul 30, 2021
Ely
5 out of 5 stars review

My kids loved it!

Nice pool, my kids love it! So far so good no hole or anything like the other reviews. I hope it lasts all summer.

Helpful?2JKVQ0HONUQZ13927123649
Jul 7, 2023
Pandora
4 out of 5 stars review

Awesome for a family with toddlers!

Great size for a family with little ones. Would be great to find a pool cover for this. Anyone find one that fits?

Helpful?2JKVQ0HONUQZ13927123649
Jun 2, 2024
Stonefam
3 out of 5 stars review

Don't buy.

Seal where air goes in was split. Tried to patch in many ways. Won't stay inflated on the bottom piece.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We apologize for this experience with the pool, Stonefam. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 17, 2021
Steph
2 out of 5 stars review

Didn’t last long

Pool only lasted 1 month, water started to get into the bottom portion where the air goes inside. Became useless after that.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Steph, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 8, 2024
Momshopper
1 out of 5 stars review

Doesn't hold air

The top ring and backrest don't hold air straight out of the box. I am reading through the reviews now, and it seems like it is a very common issue.

Helpful?2JKVQ0HONUQZ13927123649
May 20, 2022
Renee
1 out of 5 stars review

Doesn’t hold air

We just opened the box this Wednesday. Pumped it up Thursday and deflated today. Better to invest in something nicer. Waste of money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Jun 22, 2025
anonymous
1 out of 5 stars review

Impossible to inflate

Does not work with a standard inflatable air pump nor come with an adapter to “easily inflate”. Good Luck using it.

Helpful?2JKVQ0HONUQZ13927123649