Customer reviews for Member’s Mark Elegant Family Pool, 10'

Customer reviews for Member’s Mark Elegant Family Pool, 10' for

Member’s Mark Elegant Family Pool, 10'

Back to item details

4.2 out of 5 stars

stars1,814 ratings719 reviews

Write a review

Member photos

+58 images

Sort by |

Showing 681-690 of 719 reviews

Apr 13, 2021

Hcrump5

5 out of 5 stars review

Member's Mark pool

This pool is GREAT! We have had it in our yard for over one week and it's still inflated. Best 30 bucks spent, our 3 year old is having a blast!

Helpful?

Jul 30, 2021

Ely

5 out of 5 stars review

My kids loved it!

Nice pool, my kids love it! So far so good no hole or anything like the other reviews. I hope it lasts all summer.

Helpful?

Jul 14, 2022

Haily

5 out of 5 stars review

Perfect

I love this pool for my soon to be 5 year old and teenager. Perfect size & I can relax in there with them & there is plenty of room.

Helpful?

Jun 17, 2021

M89

1 out of 5 stars review

Doesn’t hold air

The top ring hasn’t held air since the moment we opened it. It doesn’t even stay inflated long enough for the pool to fill. Waste of money and time.

Helpful?

reply from Polygroup

Hello M89, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 13, 2022

chmicj26

1 out of 5 stars review

Don’t buy

Bought this pool and it worked great on the first use. Just filled it up again and the top part won’t hold air so we won’t be using it for our daughters birthday party with a bunch of little kids nor will we be buying anything else in this brand.

Helpful?

Jun 8, 2022

Kristy

2 out of 5 stars review

what happened???? was great last yr

We bought one of these last year and used it all summer and loved it recommended it to so many people threw it away due to price and bought another one this year after one day of use it deflated on the bottom and is unusable

Helpful?

reply from Polygroup

Hi Kristy! We are sorry to hear you didn't have the same experience as last year. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee. https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CDT Monday through Saturday and 10 a.m. to 8 p.m. CDT on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

Jun 7, 2021

MedicMommy09

1 out of 5 stars review

Horrible design!

Pool lost air after 1 use, extremely disappointed.... thought maybe it was just a dud. Well our friends also bought one and it broke on first use and left us without a pool for our camping trip. I’mmdisappointed that Sam’s is still selling this PO

Helpful?

reply from Polygroup

Hello MedicMommy09, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 7, 2021

tsclkly

1 out of 5 stars review

Terrible

Don’t waste your money. The holes to air up are huge, once you complete airing it up air starts to escapes out. This is a joke of a “pool.” Returning this piece of junk to get a better one.

Helpful?

reply from Polygroup

Hello Tsclkly, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Aug 29, 2024

under where

5 out of 5 stars review

Do not use indoors. Works great outside in yard!

This worked well in my backyard. Kids loved it and it is large enough to put a float in. Where I was not impressed was when i used this in my house. It didnt leak but water did splash everywhere!!

Helpful?

Jun 24, 2021

Jenn

1 out of 5 stars review

Poor quality

It lasted us a week. We kept having to inflate it because it would not hold air.

Helpful?

reply from Polygroup

Hello Jenn, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer