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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 171-180 of 731 reviews
Jun 29, 2024
Reviewer name: AH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not meet expectations.

Used once and it deflated overnight. Now the bottom ring does not inflate, can’t find a hole anywhere.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello, we are sorry to hear about your experience. Please contact Member Support at (888) 301-0332 for further assistance.

Jun 25, 2023
Reviewer name: Missy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Summer Fun

This was a gift for my grandson's third birthday - he and his cousins love it - plenty of room for relaxing and playing

Helpful?2JKVQ0HONUQZ13927123649
Jun 11, 2021
Reviewer name: Ashley
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Holes

My husband had to patch several holes in the pool. Our daughtwr was so excited to play in it it was easier to just patch them then to returnit.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Ashley, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Feb 12, 2021
Reviewer name: pvaden
Walmart Associate
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Kiddie Pool

This is the perfect size for my 2 nephews to play in and cool off in the hot Arkansas summers! And it was at a great price!

Helpful?2JKVQ0HONUQZ13927123649
Feb 12, 2021
Reviewer name: Claudia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pool for family!

This pool was a great investment. It held up the entire summer and we enjoyed it so much we purchased another one of the upcpming summer!

Helpful?2JKVQ0HONUQZ13927123649
Jul 19, 2023
Reviewer name: Debbie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn’t last long

Deflated the next day after we filled it up with water and my daughter bought one and hers deflated the next day too

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. If no holes or tears can be located, please double check to ensure the 2-in-1 valves are completely pressed in until you hear a "pop" noise. More detailed instructions can be found online at https://www.samsclub.com/p/family-pool-members-mark/P03010169?xid=cat1862-pool_carousel_pools_5_2. Please contact Member Support at (888) 301-0332 if you continue to have problems and need further assistance.

Mar 24, 2021
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pool for kids and parents

Great quality and great price ! Wish I had bought one more for the grands house ! They sold out immediately

Helpful?2JKVQ0HONUQZ13927123649
Jul 7, 2025
Reviewer name: Rebecca Jackson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Learner pool

Grandson learning to be independent in water help with my tanning and fun to spend the quality time with family

Helpful?2JKVQ0HONUQZ13927123649
May 27, 2021
Reviewer name: Elise
3 out of 5 stars
3 out of 5 stars review

Woke up to a deflated pool

Deflated after a single use. Not durable at all. Sam's support was not helpful. Waste of $30. Avoid this one.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Elise, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 24, 2024
Reviewer name: A Temp
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

VERY shallow...

Pool is big enough but very shallow. Thought it would be goo enough for adults and kids alike but we ended up tossing it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello, we are sorry to hear this tree did not meet your expectations. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for further assistance.