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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 171-180 of 719 reviews
May 25, 2024
CourtneyT
1 out of 5 stars review

Verified Purchase

Slow leak

The pool has had a slow leak since we opened it. We thought maybe we damaged it and tried to find the hole to replace it, we have found no hole. Trying to get with customer service now.

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reply from Member's Mark Team

We are sorry for this experience with the pool, Courtney. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for further assistance.

Jul 17, 2024
RB
5 out of 5 stars review

Verified Purchase

Great Buy

I’ve bought other inflatable yard toys from Sam’s and enjoyed them greatly. That is why I purchased this pool…the quality! This pool is a great buy and it is a lot of fun!

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Mar 11, 2024
M D
1 out of 5 stars review

Verified Purchase

Don’t jump around inside this pool

My 2 kids between 55 and 80 pounds were jumping in the pool and one of the seat cushions popped underneath, the water stayed in the pool but they lost one cushion.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We are sorry for this experience, M D. Please know you can exchange or return the pool anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 23, 2024
Bird
1 out of 5 stars review

Verified Purchase

Disappointed

It is poor quality. Did not hold air once inflated. While I was returning this item back to the store, another customer was also returning the one they purchased.

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Jul 17, 2023
Rebecca
5 out of 5 stars review

Verified Purchase

Perfect pool!

This is the perfect pool for adults or children. It blows up quickly and has tons of space! You cannot beat the price for this size and quality pool!!

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Jun 13, 2023
Laura
3 out of 5 stars review

Verified Purchase

Overall good but doesn’t stay inflated

The pool is a great size and easy to set up. My hose filled it up in less than an hour. The only issue is that the top part doesn’t stay inflated. I have to put more air into it every single day. I checked and there are no holes or tears.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

Thanks for letting us know about your experience, Laura. If no holes or tears can be located, please double check to ensure the 2-in-1 valves are completely pressed in until you hear a "pop" noise. More detailed instructions can be found online at https://www.samsclub.com/p/family-pool-members-mark/P03010169?xid=cat1862-pool_carousel_pools_5_2. Please contact Member Support at (888) 301-0332 if you continue to have problems and need further assistance.

May 23, 2022
CeCeO
5 out of 5 stars review

Verified Purchase

Great family pool

This is a great pool! Quick and easy set and latger than I envisioned. My grandson loves it and there’s plenty of room for the adults to enjoy it with him!

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Jul 5, 2024
Jeff
5 out of 5 stars review

Verified Purchase

Family Pool Time!

We bought one for each of our granddaughters so they and their parents can cool off this summer. It’s a great size and easy to inflate and deflate. Our kids love it!

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Jul 20, 2024
Elizabeth
1 out of 5 stars review

Verified Purchase

I wouldn’t recommend

Didn’t stay inflated - I would recommend. My kids used this one time and then we threw away. We put the air in and then added water and the pool was already losing a lot of air after filled with water.

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Jun 23, 2021
Donna
5 out of 5 stars review

Verified Purchase

Great pool, great price

This is the second pool like this I’ve bought in the last 3 years. First one the grandkids were a little rough on and it started loosing air. It was a great pool so I purchased another one.

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