Hi Kristy- Thank you for sharing with us some feedback on our CeraVe Skin Renewing Vitamin C. We are sorry to hear that you did not like packaging of the product. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products.

Hi there! We appreciate you taking the time to share your experience with us. We sincerely apologize that you are not happy with the results of our Skin Renewing Vitamin C Serum and will be sure to pass this information along to our team. We would like to reassure you that CeraVe Skin Renewing Vitamin C Serum is a translucent white liquid. The protective packaging helps prevent oxidation to maintain product performance. The formula may still experience a change in color over time but will remain effective for 6 months after opening the product if stored appropriately. We advise that you store it in a cool, dark place. We would also like for you to contact us at the number below so we can gather more information about the broken container to make things right. Pease provide the reference number #17380915 when you call. Thank you again for reaching out to us!

Hi Jonna! We appreciate your interest in the CeraVe Skin Renewing Vitamin C Serum. This product contains a low level of alcohol in the formulation to promote the stability of Vitamin C. Additionally, it helps to provide a lightweight feel and quick absorption, making it layerable under a moisturizer. This formulation is suitable for all skin types and provides up to 24 hour hydration. We hope this information was helpful!

Hi Arty., thank you for taking the time to reach out and share your experience with our Vitamin C Serum. We understand how frustrating it is .. The opinions of our customers are important to us when making decisions about our products and services. We appreciate your comments and will be sharing them with others in our company Thank you!