This mattress is nicely made. But my lower back hurts. So do my hips. I cannot lay down on my hips at all. It hurts when I lie down on either my left or right hip. I do not recommend this mattress if you have hip pain. I am 5 feet 5 inches tall and weigh about 225lbs. I got the soft lux hybrid after trying the firm reserve, which was horrible because it gave me a lot of additional hip and lower back pain after trying it out for three months. I realize now that I'm not too fond of memory foam and wish I had never purchased this mattress.

I've never bought a high end mattress. I bought this without shopping around. I laid down on it at the store and didn't want to get up. I still feel that way 7 months later and I look for any excuse to be on my mattress. My body never hurts after I wake up. All friends and relatives who come over lie down on it to see what I mean, and they don't want to get up. From a health perspective, no achy joints and able to sleep comfortably through each night have made this purchase worth while.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

[This review was collected as part of a promotion.] Wow what a beautiful mattress it looks luxurious BUT the most important part is that is feels luxurious too .. compared to other mattresses I've had this one makes such a difference in the quality of sleep I got .. almost no tossing and turning and woke up with no back pain ! I would purchase this mattress from now on ! I received this complimentary for my honest review

[This review was collected as part of a promotion.] I received a free mattress to test from the BzzAgent sampling program. First, the mattress is, overall, comfortable and supportive. I would say for a Medium it feels a tad bit softer than I expected. I have slept on it using only the bottom sheet for just under a week- no extra toppers - in order to give my honest opinion. It doesn't sleep too hot. I think it would be perfect with an extra cotton topper. Also, I am typically a side sleeper and found this doesn't aggravate my shoulder.

[This review was collected as part of a promotion.] I have been using the bed for a few months now. I love that it is not only firm but soft. When my husband and I sleep it is pure bliss. Like our old bed we used to sink in the middle and not be able to sleep close together. With the Sterns and Foster Hybrid it was different. We were able to sleep close and not sink in, this was pure bliss of having a hybrid type bed that is both memory foam and have springs. This is amazing !

I had a 2021 Model Sterns And Foster Reserve Cal King bed and it was the best bed I have ever experienced. When my movers damaged my mattress, I went right out and bought another one of the same model. When the bed arrived I noticed several things had changed. Even though it had the same name and softness, the mattress was completely different. First off, the quality of the covering material is much lower. Seems to be made of some sort of polyester or nylon. The new covering material allows your sheets slide around on the bed when you move or roll over in bed. The new material also seems to hold body heat. I have never had a problem with sleeping hot, but this new mattress makes me and my spouse very warm at night. Lastly, the new bed has tufting that has very firm knots in the center of the tufts. Making for a lumpy bed with hard spots all over it. I found myself not able to find a comfortable position, and always being disturbed by high and low spots as well as hard knots all over the bed. Its a shame because the 2021 model I replaced had none of these issues. After trying to get used to the mattress for 30 days I ended up returning it. Sadly, it seems all the Reserve collection mattresses have this cover and tufting. I would recommend trying out the mattress in a store before purchase. I am still giving 2 stars because other than the issues with the cover, the bed is a nice product.

[This review was collected as part of a promotion.] I received this mattress as part of a promotion. This mattress is very nice. The cover is soft to the touch and feels very luxurious. The bed is very thick, so you need deep pocket sheets for it. Laying down the first time it felt like a dream. Very supportive and comfortable. My daughter sat down on the bed while I was laying down and it didn't bother me. Normally someone sitting down or moving bothers me. I really didn't feel her sit down very much. Getting out of bed the edge feels like a good quality mattress. I am on the heavier side and it didn't feel like I was caving in the whole edge of the mattress. The edges seem to be very well made and make it easier to get out of bed. I am pleased the mattress has handles on the sides for ease of moving it, if needed. The bed didn't smell weird or have a strong chemical smell like other new beds I have purchased. So far so good and I am now considering buying another for my master bedroom in a King size.

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

[This review was collected as part of a promotion.] I love this mattress. It came rather fast too. I love how soft it is and how comfortable it is. It's a great choice to make if you want a perfect night's sleep. Iv had other mattresses in the past and this isn't like those. It's much better. Softer more comfort. I honestly don't like getting out of bed any more lol