Thank you for getting in touch about our Pantene Pro-V Nourishing Shampoo with Coconut Milk and Shea Butter. We're disappointed in hearing that the product doesn't seem to work for your hair type. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured that we are sharing it with the rest of our team. We'd like to learn more about your experience so that we can better assist you. Please give us a call at (800) 945-7768 or email us through our Contact Us Page.

Thank you for sharing your feedback on our Pantene Pro-V Coconut Milk and Shea Butter Shampoo. We’re delighted to hear that you enjoyed the scent. However, we’re disappointed that you didn’t notice any difference in your hair. Please know that our mission is to create products that provide great results for our consumers. We regret that this product did not meet your expectations, and we will pass your experience along to our Quality Assurance Team, as well as the rest of our Pantene Team. In the meantime, we would appreciate the opportunity to speak with you further about what occurred and to help you find the right product for your hair concerns. Please give us a call at (800) 945-7768 or send us an email through the Contact Us page on our website.