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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)
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Showing 611-620 of 1,181 reviews
Dec 31, 2024
Jason W
5 out of 5 stars review

Attractive, Consistent Measurements, Strong Integration

The scale has a pleasant, simple appearance that compliments my bathroom. My readings so far have been consistent, which is very encouraging. The scale has worked flawlessly and syncs with Garmin Connect every time I use it. Consistency and regular synchronization may seem to be table stakes, but the electronic scale this replaces showed wide variation in body fat and muscle and bone readings. My prior scale also synced inconsistently and was burdened by overly complex software. I was waiting for it to break, but I'm glad I gave in and purchased the Garmin.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 18, 2025
Bart123
1 out of 5 stars review

Body fat is a scam - not a measurement!

I bought it for body fat monitoring. It turns out it’s calculated from age and weight. Shows some standardized number. What a disappointment and a waste of time. Undermines my trust in garmin products. Just at the moment I mentally agreed to build an environment around garmin.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
May 23, 2025
Athjd
1 out of 5 stars review

Blue triangle of death

Happen with scale I bought 6 months ago, when I upgraded to iPhone 16. Tried everything recommended. Spent hours on it. Garmin support, every YouTube video, every Reddit post. No good. Bought a new one, paired, connected to WiFi, then suddenly disconnected and now blue triangle — out of the box. So sad. Garmin scale used the best app, had a very informative display and better app than anyone. Now I have two scales headed for the recycling bin and shopping for a new scale. Anything but Garmin.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Mar 11, 2024
PC1812
4 out of 5 stars review

Better features - worse UI

Great scale except the body fat reading is incorrect. The previous Garmin scale was more accurate, however I can correct it in Garmin Connect. My wife reports the font and reading on this scale is too small to see without glasses. She can see the main number, but the other icons and characters are too small. The previous Garmin scale was easier to read.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Thank you for your review and experience with the Index S2 Smart Scale. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.

Mar 5, 2025
Izzy Joe
4 out of 5 stars review

Good Scale, Poor Setup

I would have given this scale 5 stars....it is easy to read, displays all necessary data am looking for, fast response time, lets you know if you are gaining or droping weight, BUT, the setup is very weird...for about a week I could not get it to work, it just kept displaying the connecting to Garmin App symbol...then i read online that you should try different locations, I moved to my living room, and that solved the issue, it connected to wifi, and the Garmin App, moved back to my bathroom and it stayed connected...i would rate this 4.5 but that is not an option, only ding I have is the initial setup...

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 20, 2025
MHertneky
5 out of 5 stars review

Great features and connectivity!

At first I had a love hate relationship with this scale because it measured my weight 5 lbs heavier than my previous scale! But, once I learned it needs to be layed flat for storing it’s been better. I love that it automatically syncs my weight with my watch in the connect app and that it records so much more than just my weight!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Mar 7, 2023
Joel J
3 out of 5 stars review

Quirky to connect

While the product has proven to perform as described, the initial setup and directions to add other users were a bit unclear. Others that don't use Garmin Connect won't receive the same benefit as those who utilize the app more with their Garmin devices. If used for 1 person it's pretty straightforward but very pricey for the information relayed.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 30, 2024
bilal2727
1 out of 5 stars review

Disappointing

I bought the scale a while ago. After my withings scale broke The UI is kind of clunky but I can’t change the profile on the scale, it doesn’t connect my connect app — my partner weighed themselves on it before I did and now only their guest profile shows up. They weigh a lot less than me, garmin connect took their weights and messed up all my training readiness. There’s no simple way to delete the data or have the scale recognize my user. Very disappointing

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Mar 1, 2025
davidmenamx
5 out of 5 stars review

Excellent Scale!

When we decided to buy the scale at home, we were invaded by a number of comments written on social networks about this model. Many point out that it had synchronization problems, that the Wi-Fi did not detect them, that it was poorly calibrated, or that it did not allow them to synchronize more users than the owner. To do the tests, we put my wife as the starter, and I was the guest. The synchronization has been a success, there is no need to tell it who is uploading, it detects it automatically. The calibration has been very accurate, and in a few words, I can say that if you read the instructions step by step and do everything it indicates, you will be able to execute everything it does without problems. It is a great complement to keep track of weight and various metrics in Garmin Connect, and if you add to that the more information that your Garmin uploads with each workout, plus the amount of water you drink, and you synchronize your diet through MyFitnessPal, you have absolutely all the information you need for your day to day life. It's a purchase you're definitely going to love.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
May 4, 2024
Ry007
3 out of 5 stars review

Good product - missing insights

I bought this recently and over all it does perform what is needed to track your metrics. That being said - for me - it is missing insights in the Connect App which cheaper smart scales have. For example, how is your body fat compared to your age bracket. Are you out of a good range with any of your metrics. I would give this 5 stars if the app had those basic features. I do think there was a missed opportunity in that area.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Thank you for your review and experience with the Index S2 Smart Scale. We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics