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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)
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Showing 311-320 of 1,181 reviews
Jan 2, 2025
scsgo2guy
5 out of 5 stars review

Garmin - GPS and now Health

In the past I have used Garmin for GPS via auto, motorcycle, watch etc. I now have the scale and cuff for monitoring my Health. Using the Garmin connect. Have compared to previous products I used for the same thing and this product is accurate and reliable.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 21, 2022
Richjn
4 out of 5 stars review

Great Scale but Body Fat "Measurement" is off.

I got my original Garmin Index S2 scale about 10 months ago. I love that all my measurements get uploaded to my phone and the web via the Garmin Connect App. However, I noticed that my Body Fat % is rather high compared to other digital scales, even my son's Garmin Index (previous generation). According to other scales, my body fat is around 21%. According to this Index S2 scale, it's around 32%, which would indicate that I'm obese. But I'm 5' 9" and weigh about 162 lbs., which is clearly not obese. I even contacted Garmin support about this issue and they sent me a new scale in exchange for my old one. The new one they sent me only lowered my BF 1% (old scale said 33%, new scale says 32%). Except for this one issue, which I believe to be a design flaw of the Index S2 "Smart" scale, I do really like this scale.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

We are sorry to hear that you are having issues with the readings, we would encourage you to reach out to our team again so that we can better determine what is taking place. Thank you for reaching out to us for assistance. Please email our team at: product.support@garmin.com Index S2 Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Jan 24, 2024
JMac123
5 out of 5 stars review

Game Changer

It’s SO much better to get my weight without having to then open the Garmin app every day and enter it manually. The other stats are amazing. Proactive. Efficient. Seamless. Cool. I LOVE it so much I bought the blood pressure cuff as well. All that data in one place. AMAZING.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
May 23, 2024
Hawkeye24
3 out of 5 stars review

Slow to wake

I bought this to replace a competitor smart scale so I could have all my info in the connect app. I like this scale, but my only gripe is it just doesn’t turn on when you stand on it, unlike the competitors scale. With the garmin, you need to “tap” the surface, which basically means banging your foot on it until it wakes up. It’s ridiculous. I don’t understand why they couldn’t have it just wake up when you stand on it.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Thank you for your review and experience with the Index S2 Smart Scale. We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

May 28, 2024
JN0072
1 out of 5 stars review

Good scale, poor at the other metrics

I've had my S2 for a few years now. For weight alone, it seems pretty accurate. For the other metrics, it is WAY off. This is a known issue. Percent body fat is incredibly inaccurate, and bone mass and skeletal muscle mass are not actually measured but imputed through an algorithm that makes a lot of assumptions based on your age. If you change your age in your Garmin Connect settings it will give you wildly different readings. So clearly it isn't actually measuring anything. I had high hopes for this device. But honestly, save your money and buy an old fashioned scale. This thing is garbage.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Sep 1, 2024
Meg B
5 out of 5 stars review

Great for Tracking if you're in Garmin Ecosystem

Stepping on the scale can always be a complex endeavor. I've been using this product for 3 months now, and have been able to document my weight loss journey. It provides Motivation and details that are helpful, although the body fat percentage is a best guess I'd assume, the relative measures are helpful. It's best to pick a routine in weighing yourself, as my weight varies by 2.5% throughout the day, and inconsistency in your routine will lead to results that are harder to follow.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jun 14, 2023
Runner at 67
5 out of 5 stars review

Great Scale

My previous scale was so inaccurate in its readings, it wasn’t even funny. The weight was the only thing correct. I can’t honestly say that the extra features of this scale are 100% accurate but I do know that it is much closer than the other scale. I would have to have professional measurements to know how close it is. I like the fact that it’s integrated with Garmin Connect.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Dec 19, 2022
John9999
1 out of 5 stars review

Not worth the money

The percent body fat is way off. I weight train 5 days a week and cardio and HIIT training 6 days a week. My body fat percentage is in the low teens and the scale has me around 22-23%. It seems like the scale just uses BMI to figure out body fat, BMI is well known to not work for people with a lot of muscle. The only accurate readings this scale gives you is weight and weather. The rest is useless made up numbers.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

Sorry to hear about your experience with the device and would encourage you to reach out to our team so that we can get more details from you and work on a solution. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

May 1, 2022
McCGoat
1 out of 5 stars review

Body Fat% is wrong

The body fat% on the Index S2 Smart Scale is wrong. I've checked my body fat % using other methods. The Index S2 scale is off by more than 10%. I have to set my age to be 30 years younger than I am to get a measurement in the correct range., Garmin is not able to provide a fix.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

We are sorry to hear about the issue that you are having, and we would encourage you to reach out to our team again so that we can get more information from you and work on a solution. Thank you for posting a review. Please email our team at: product.support@garmin.com Body Fat information: https://support.garmin.com/en-US/?productID=679362&searchQuery=body%20fat&tab=topics

Apr 21, 2024
Jay B.#4
3 out of 5 stars review

Average so far

I bought the S2 scale a couple of weeks ago. I had the previous version for quite some time, but it ran its course. The same issues I've been reading online are true about this scale. The accuracy of the body fat feature is still an issue. I've toggled the settings from 4 to 10, attempting to get a solid reading. It still list me as having double the body fat.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale support: https://support.garmin.com/en-US/?productID=679362&tab=topics