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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)
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Showing 251-260 of 1,181 reviews
Jun 15, 2024
Fat Jeff
5 out of 5 stars review

Really cool to see all your stats!

I bought this to expand the information about my health. It is a huge benefit to be able to track this on a daily basis. The scale connects to your wifi. When you step on the scale, it sends all of your stats to your Connect app. Really really cool technology. Very glad I bought this scale.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 22, 2022
AnnL
3 out of 5 stars review

It didn’t work with our router

Love the scale now that my IT friend rigged a work around so the scale would talk to the Internet. It didn’t work through the router no matter what we tried before connecting it to a mother device. Now that it’s working I love it. Just be aware it doesn’t work with all routers.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

We are sorry to hear that you had issues with the set up of the device, we would encourage you as well as other customers to start out on our support page for assistance with the device and also to give you a way to reach our team for assistance as well. Thank you for posting a review. Getting Started: https://support.garmin.com/en-US/?productID=679362&tab=topics&topicTag=region_gettingstarted Index S2 Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Dec 1, 2023
Ironhead68
2 out of 5 stars review

Overpriced Standard Scale

The S2 scale is no better than any other scale. It’s overpriced for a scale that can’t properly measure body fat, which has been an issue for years with this scale, Garmin has done nothing to fix the issue. Save your money and buy something that works.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 27, 2025
nnh8a
1 out of 5 stars review

Returned due to Inaccuracy

I ended up returning this for a variety of reasons. First, the stats were grossly inaccurate. I am a petite 5'2" runner weighing 108 pounds and it told me my fat percentage was nearly 30%. Perhaps I should've selected the highest athlete level in its questionnaire so they could better gauge my stats, whereas I selected the middle response, but the stats shouldn't be that dependent on a survey question. Second, like other reviewers reported, the scale didn't turn on easily. The scale cost way too much to accept these issues, and the only reasons I bought it given the cost was to interface with the Connect app.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Mar 4, 2025
John847
4 out of 5 stars review

Good features and connectivity to Garmin Connect

We really like that the S2 Smart Scale connects automatically to Garmin Connect and provides various helpful metrics on body composition, etc. However, one disappointment is that the scale doesn't turn on easily. The recommended tap of the foot doesn't work. Usually, we have pick up the scale and set it back down for it to turn on. Other times we have to stand on it briefly. We have hard floors, so not sure why that's a problem.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 24, 2025
Tedxx
2 out of 5 stars review

Looks great

Had issues with accuracy. Wouldn't zero out. Necessary to literally bang the surface since it wouldn't turn on with a "tap". Comparing readings with two other digital scales that were within 0.2 lbs of each other, the S2 Smart Scale was consistently slightly over a pound higher. Eventually gave up and sent it back. Pairing and tracking were simple to complete.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Feb 3, 2023
Brian the archivist
5 out of 5 stars review

So far so good

At a prompt from Garmin, writing a note about how I like the scale. So far so good, sync function works great, recognizes users really well, update process is easy. First weigh-in was off but the rest have been on point so it was probably calibration. The black has a cool blue tint rather than being just jet black

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Feb 22, 2025
Matthew R
5 out of 5 stars review

If you love having Garmin Connect track your life, then you'll love this

It's a stylish, accurate scale that delivers on its ability to update your weight and a few other metrics. Once connected to my wifi, it has seamlessly uploaded these metrics to my Garmin Connect. This saves me a fair amount of hand-jamming. However the metrics it gives you come with a grain of salt. Know that the electric resistance method of measuring body fat% and the other things it claims to measure. The scale essentially cannot measure anything above your waist, so all the numbers it throws at you are really only good for trend analysis when doing something like gaining or losing weight. If you want an accurate measurement, find a lab.

Review from ExpertVoice.com
Helpful?59K0QUCLC6QF13919151772
Mar 27, 2025
SurfsUp
4 out of 5 stars review

S2 Smart Scale

Purchased the smart scale about a month ago for the purpose of interacting with my smart phone and work out goals. My garmin watch, phone app-garmin connect and scale all sync up fantastically. I really love the feature that all garmin devices talk to each other which makes my work outs and adventures easier to track. However, the scale is not easy to wake up. It needs to be completely moved around before it will wake up. Wish I could just bump the scale for a wake up call.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 12, 2024
Disappointed Again
1 out of 5 stars review

Difficult to active scale

It requires several attempts each morning to “wake up” the scale. Extremely annoying. Most time I have to bend over and lift the scale off the hard wood floor before it activates. Also, the screen diaplay is not crisp. Im left with the impression it has missed several generation of screen pixel advancements. I’m retuning it.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Sorry to hear about your experience with the device, and that you are returning it. We would encourage you to reach out to our team for assistance so that we can get more details from you and assist you further. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics