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Customer reviews for VIZIO 55" Class 4K HDR OLED Smart TV - OLED55-H1 for
VIZIO 55" Class 4K HDR OLED Smart TV - OLED55-H1
4.4 out of 5 stars
stars625 ratings552 reviews
  1. 5 stars65% (407)
  2. 4 stars20% (127)
  3. 3 stars5% (33)
  4. 2 stars4% (22)
  5. 1 star6% (36)

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Showing 21-30 of 552 reviews
Dec 1, 2020
rerun
4 out of 5 stars review

Eventually....It's gets AWESOME!

At first when setting up the tv and hooking up my PS5, things were not looking 4k at all. At first, the HDMI slots were giving a grainy picture that did nothing on screen so I had to unplug the TV and start again. Even at times switching between sources would put the TV in a hiccup and would not respond to any commands...unplug and start again. Audio was a problem too as when turning on the tv the audio for my cable source wouldn't even be acknowledged. Had to switch to PS5 then back a couple of times before it would work. If not....unplug and start again. it became annoying having to unplug the tv if I had a problem, which made me rethink my purchase. But I have a friend who also bought the same model and advised me to keep my eyes open on Reddit.com for any work arounds. Sure enough, some other users had to workarounds for the tv and BOOM! This thing is looking gorgeous, PS5 runs smoothly, the audio has no problems. I'm still hopefully for an update from VIZIO sooner rather than later for more fixes, but for now, I'm happy with my purchase!

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Dec 8, 2020
Concerned vizio tv owner.
1 out of 5 stars review

Terrible software

I bought the tv about a month ago and have never had as many problems with a tv in my life. Vizio has a reputable name so of course I wanted to give the oled a try. Day one when I got the tv home it wouldn't power up. So after plugging the tv up and unplugging it a few times I got it to power up. The oled does have a beautiful picture but now every morning when I want to turn on the tv it won't power up again. I have to unplug the tv for 30 minutes EVERY morning for it to come on now. While I'm watching tv the sound just goes away at times and I have to reboot the tv sometimes 3 times before the sound comes back on. At times the hdmi won't recognize it has the cable or game system connected so I have to turn it off and on again when that happens. This is just unacceptable from vizio. I hear there will be firmware updates but how long will that take? I don't know what to do should I return the tv and try another vizio oled or just stay clear of vizio because this is the beat quality they can produce right now

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
reply from Marketing

Hello, Very sorry to hear you are having issues with the TV needing to be power cycled often. I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Sep 7, 2022
Phil in Louisville
4 out of 5 stars review

Love the picture and the apps right on the remote

[This review was collected as part of a promotion.] This was an upgrade from an older Vizio TV which also had a great picture. But this one is even better. I love the apps right on the remote as well. The only thing that was negative for me was that I can't access the ESPN app. I have to stream it from my phone to the TV. Which just means an extra step. Otherwise I love it.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Nov 29, 2020
jjcats
3 out of 5 stars review

Great color but some downfalls!

The tv has good color and matches very well to others that cost much more. There are some software issues that need to be worked out but hopefully this will be worked out in future updates. I have a Vizio sound bar as well and have connection issues, also have had to call Vizio for help to fix the issues for now. I have had to unplug my tv a couple of times to get it to come on. I have another Oled tv and have not had these issues and hopefully these issues will be fixed in future updates.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Nov 11, 2020
Coop215
5 out of 5 stars review

Just what you need for next Gen Gaming!!!

I purchased this OLED on a early black deal and had to jump on it. Now I'm a believer of do your own homework on any purchase you make, glad I made this decision. Every that comes over says wow I can't believe how beautiful the picture looks. Now playing my Xbox series X on it it's the smoothest lag free jitter free television I've ever had. I don't worry about burn the tv has safety features to prevent so I'm becoming a Vizio fan no complaints at all so far.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Jun 7, 2023
Manishsathe
4 out of 5 stars review

Great tv with amazing features

[This review was collected as part of a promotion.] The tv is great, the picture quality is amazing , the design looks great. I use the tv with my VIZIO 1.5 sound bar and it integrates very easily. It's been almost 3 years and we are still using the TV. There are some dead pixels appearing on tv but they are It noticeable from far, I can see them if I am very close to tv. After the latest update of smart cast, the tv hangs after it enters in screen saver mode. The only way to get it working again is to unplug and plug the power again.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Jul 21, 2023
dynamos
5 out of 5 stars review

Perfect Picture and Great Support

[This review was collected as part of a promotion.] We have had our Vizio OLED 65" for close to two years. It has an amazing picture and integrates perfectly with the Vizio Sound Bar. Vizio has provided excellent support with firmware updates, which included a recent update to the streaming interface. Best television value on the market.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
Nov 22, 2020
Sammy O
4 out of 5 stars review

AMAZING VISUAL EXPERIENCE

Boy oh boy is this TV good. Very happy. For the price I paid its the best tv on the market. It's 55 inch but feels larger because the bezels are so small. Easy set up process. I wish it ran on google tv os by its no biggie. Deep blacks, crisp visuals. Great lighting. Not too bright. Not too dim. Runs great on Apple TV, Xbox and Netflix. Great upgrade over my 5 yr old M series that still works great.

Review from vizio.com
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Dec 2, 2022
Returner
1 out of 5 stars review

Sadly disappointed and had to return it

[This review was collected as part of a promotion.] Bought it with excitement, enjoyed the set up experience, but then saw vertical lines in the display and had to return it. It wasn't handled poorly by me but who knows how it was before. Regardless, if it is that fragile and poorly packaged or built, I don't regret my decision to go LG instead. I have another Vizio that wasn't bad but it wasn't an OLED.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
reply from VIZIO Support

We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.

Jan 25, 2021
FXDLS110
3 out of 5 stars review

Picture is good, the firmware needs improvement

As the title states, the picture is good, as expected. The only downside so far is that there are SERIOUS handshaking issues between this tv and my PS5 console. Sometimes, Ive got a black screen, and must reboot the tv to get the PS5 display to come up. Also, the tv menu will lock you out of several key picture adjustments during PS5 use. With some adjustments to the firmware to fix these issues, this tv would be nearly perfect.

Review from vizio.com
Helpful?18IQG6C8RHDB13919051517
reply from Customer Care

Hello FXDLS110, VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on ' PS5 & Xbox Series X|S FAQs ' for the most up to date tips on how to get the most out of your console.