We first had a different model and it hurt so much when we woke up. We got this one instead and at first it was ok (it's only a year old) and now I can't stand it. I hurt, it indents and that doesn't come out so I roll towards the indentation. Now I have to sleep in the middle of the bed to keep from sinking. It's a king and I'm sleep by myself now so there's plenty of room to move around but I shouldn't have to. Not sure what's wrong with this but it's the worst I've ever slept on.

I knew this would be the best mattress in the store, but was I willing to fork over what it cost? Took me 4 years to be completely fed up with current mattress and take the jump. I should have done it sooner- first night on the mattress was unexpected comfort. Rested in the morning, very few turn overs in the night. No back pain and no stiffness. I have the firm, but it is more like a medium and it's perfect. It does have a chemical smell that I expect to go away soon- I don't care- it's a great mattress.

[This review was collected as part of a promotion.] Wow what a beautiful mattress it looks luxurious BUT the most important part is that is feels luxurious too .. compared to other mattresses I've had this one makes such a difference in the quality of sleep I got .. almost no tossing and turning and woke up with no back pain ! I would purchase this mattress from now on ! I received this complimentary for my honest review

[This review was collected as part of a promotion.] This is a great mattress. It's supportive and still conforms to your body. I've slept much better on this mattress since night 1. It's thick, but not so thick that sheets are a problem to keep on. Doesn't get overly hot and has made me feel so much better in the morning.

The structure of the mattress deteriorated in less than one year. When I sat on the edge, the edge sank about half way down. The area where I normally slept developed a valley such that my girlfriend said she felt like she was entering a valley. Unfortunately since the mattress sprang back to its original level when no one was on it, the warranty dept refused to provide any help. So I discarded it. Poor quality and disappointing level of customer support.

I have terrible lower back pain, neck and shoulder pain. Used to wake up screaming in agony and getting up in the mornings was a nightmare. After one night on this bed I have no pain whatsoever, I get up in the morning bouncing and ready to go without a hint of pain. I look forward every night to getting in bed, the feel of this mattress is pure heaven. Excellent workmanship and quality.

On 09/10/22 I purchased a Sterns & Foster "handcrafted" Lux Estate Hybrid Pollock King size mattress. I purchased the expensive mattress because it's promoted as premium brand with a "sleep worry-free for a decade" 10-year warranty. I also liked the 90-day sleep trial as I have a back injury and needed to make sure my back could tolerate the new mattress. Turns out I loved it. I loved it so much I convinced my parents to buy one of their own. Fast forward to 04/10/23. (Just a little over 6 months later.) The work that the "master craftsmen" did to stitch the mattress cover was coming apart. I filed a warranty claim and was emailed a response that tells me physical abuse and damage including cuts and tears to fabric aren't covered. First off, the mattress wasn't abused, and it wasn't a cut or a tear - the stitching was coming apart at the seam in multiple areas. When I called customer service at (800)697-3249 I was told there's nothing that could be done and was refused transfer to a manager because "the decision had already been made". This is not the answer I expect from a representative of a high-end product. Honestly that's the worst answer a customer service representative can tell someone who is having problems with any product. I purchased this mattress based on the reputation of Sterns & Foster. I told the rep that I was considering finding every single website I can that advertises this mattress to leave negative reviews because the Sterns & Foster website specifically sells this product with the marketing that it is "stitched to perfection". He told me if that's what I feel like I should do - then I should do it. I let him know that I would contact the corporate office first and give Sealy another chance to resolve this concern with my mattress. I'm really surprised that Sealy would treat customers in this manner. I took a chance buying an expensive mattress because I believed that premium products are better made and I also believed that I wouldn't have any issues, now that I do it's quite disappointing. Worse than disappointing, the marketing is deceiving when the website says that the 10-year limited warranty covers "all parts of the mattress". Fast forward and I feel like I am becoming The Princess and the Pea. After writing a letter & complaining directly to the corporate office my issue was sent to the warranty escalations team who authorized replacing the mattress. On May 18, 2023 a new king size Sterns & Foster mattress was delivered to my home and the other taken away. From the first night I could tell that the new mattress did not compare to the old one in any way. I wanted to give it a little time to see if my partner also felt the same way. I checked the website and realized that the Lux Hybrid doesn't even come in the Pollack or in cushion firm anymore - just soft, medium, and firm. I never received any sort of receipt or invoice from Sterns & Foster telling me what my replacement is, but the sleep quality is nowhere near what I was used to on the previous mattress. I absolutely LOVED the first mattress and If I had ANY idea that I would be sent a completely different replacement I would have sewed the stitching that was coming apart myself rather than send it back! After reviewing the website lately, I find the new Lux Hybrid mattresses don't have the row of microcoils that the first did when I ordered it last November and I believe this is the reason it feels so different to me - because it is made fundamentally different now. I am really surprised that the warranty escalations team would not warn me of the changes to the models before offering to replace the other. I feel like I am stuck between a rock and a hard place as the delivery personnel told me that the mattress they took away would be shredded. What a waste! Other than the stitching issue it was a perfectly good mattress and one that I would much rather have than the new one that Sealy sent. And it's not just that the replacement mattress is firmer; I can feel every time my partner moves, and its hotter - I have to kick the covers off at night when I am overheating. The other one simply had a stitching issue. Now Sealy has told me there's nothing else they will do as they claim the replacement mattress sent was identical to the first. What a cheap rip-off. I even purchased a new queen-sized Sterns & Foster mattress for my guest bedroom when Sealy stepped up and said they would replace the first. I wish I would've waited, I now believe Sealy has no intention of treating their customers right.

[This review was collected as part of a promotion.] I got this mattress a few days ago, before even setting it up I could tell it's extremely high quality. The velvety material and quality of handles on the side. I couldn't wait. It's an all in one so no box spring was needed. As soon as I laid on it, I was on cloud 9. The quality is definitely luxurious, I've never had a mattress fell and look the way this one does. The price is right for the quality for sure. The first night I slept on it I woke up feeling refreshed! My husband said the same thing. I would absolutely highly recommend this mattress to anyone! Not to soft and not to hard!

[This review was collected as part of a promotion.] First, thank you to Stearns & Foster for sending me this Reserve Medium Tight Top mattress sample to test for an honest review. I must say, it has been an absolute game-changer for my sleep quality. As someone who values a good night's rest, this mattress has exceeded all my expectations. First and foremost, the level of comfort this mattress provides is simply unmatched. The medium-tight top strikes the perfect balance between plushness and support, cradling my body in just the right way. Whether I sleep on my back, side, or stomach, the mattress conforms beautifully to my body's contours, relieving pressure points and minimizing any discomfort. The craftsmanship of the Stearns & Foster Reserve is evident from the moment you lay down. The attention to detail in the design and construction is truly impressive. The premium materials used in its construction, such as the high-quality memory foam and coils, contribute to the overall luxurious feel of the mattress. Not to mention, the elegant aesthetic with the quilted top adds a touch of sophistication to my bedroom. Oh, and reportedly these are all handmade, which is evident from the craftsmanship. One of the standout features of this mattress is its exceptional motion isolation. I believe this could be due to the unique spring design in this mattress as well as the foam material used. I have a partner who tends to toss and turn throughout the night, but with this mattress, their movements hardly disturb my sleep anymore. It's made a significant difference in how well-rested I feel each morning. The edge support of the Stearns & Foster Reserve is top-notch. I can sit or sleep near the edge without worrying about rolling off or feeling unsupported. This is especially useful for those moments when I need to put on my shoes or just want to sit comfortably and read a book before bed. The overall temperature regulation of the mattress is excellent. I tend to sleep hot, but this mattress keeps me cool!

Finally found a good mattress. I got the tight top medium. Although i admit i messed up and should got a pillow topper. But i love the support system. Luckily With mattress firm sleep trial i can switch it out after 30days. Still not sure if i should a get a plush or a firm pillow topper.