We first had a different model and it hurt so much when we woke up. We got this one instead and at first it was ok (it's only a year old) and now I can't stand it. I hurt, it indents and that doesn't come out so I roll towards the indentation. Now I have to sleep in the middle of the bed to keep from sinking. It's a king and I'm sleep by myself now so there's plenty of room to move around but I shouldn't have to. Not sure what's wrong with this but it's the worst I've ever slept on.

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

[This review was collected as part of a promotion.] When it was time to replace my old mattress, I was apprehensive with all the new companies online, I turned to a trusted brand with Stearns and Foster and I'm very happy I did. Ordering was easy, delivery was seamless and the quality is unparalleled. It's perfect, it's actually beautiful too. It was a great experience.

[This review was collected as part of a promotion.] This matters is very comfortable and good. My previous one was very bad every morning I had tiredness and pain on my back. After just two night I feel no pain , no tiredness in the morning and just feeling good. This is queen size with medium tight top. I absolutely loved this mattress. The color is very beautiful and the quality is great. Great sleeping is very important after a hard working day. I highly recommend this.

[This review was collected as part of a promotion.] Oh my goodness!! As soon as I unboxed my wonderful Pillow top mattress and didn't even put it on my bed yet, I just put in on my floor and I lay down on it for an hour! It was amazing!!! Not too soft not too hard, the level of detail for this mattress is insane! It's cushioning and colors options is gorgeous it's been a little over a week since I got my free sample, and I'm in love with it! It definitely improved my sleep and mood that I don't want to leave my bed anymore, I honestly have no problem staying on bed all day long now! And I thought I had wonderful mattress before this one, yes its expensive and with Pillow top but definitely not like this one!! I can't compare. It's the best free sample I ever got! I already told my friends and family, and I'm getting one for my guest room. I only wish I got the firm top instead because my husband doesn't like soft top for his back :(

[This review was collected as part of a promotion.] While I don't feel I have had enough time sleeping on the mattress to give all my thoughts, I believe we have a pretty solid basis so far to give our thoughts. The high mattress made me giggle, but we love it. The material looks very well made, which we love. As for the actual sleep of the mattress, it's very comfortable. The first few nights of sleep, I woke up with zero pain, which was terrific. Now the top is slightly softer than I assumed when hearing firm. The sides dip down a bit more than I would like as well. And we think it may sleep a bit warmer than our old mattress. We love the mattress, though, and are thrilled to see how we keep liking it over the next few months. I plan to do a blog post within the next few months to express our thoughts! Along with social shares then.

Stearns and Foster is the only mattress I will ever purchase. I just replaced our previous mattress, which we had for 40 years. In the interim years, we purchased two other Stearns and Foster mattresses for our sons, when they were teenagers. My husband and my sons are over six foot four inches tall. The mattresses hold up over time and are so comfortable. When they visit, they cannot wait to sleep in their squishy beds. Thank you for making a quality product and providing our family with amazing rest, relaxation and sleep over the years.

[This review was collected as part of a promotion.] This mattress is a huge upgrade from our previous one. It's very soft and cushiony while still being supportive. We have it on a platform bed with slats, so we did not need a foundation and I'm glad because the mattress is very tall in itself. You'll need sheets with deep pockets in order to fit! There's a reason why Stearns & Foster is the best.

[This review was collected as part of a promotion.] The Stearns & Foster Reserve Firm Pillowtop mattress is a game-changer for anyone suffering from back pain. From the moment I laid down on it, I could feel the exceptional support it offered to my spine. The perfect blend of memory foam and firm coils cradles my body's contours and alleviates pressure points. Waking up after a night on this mattress leaves me feeling refreshed and pain-free, ready to take on the day. Its superior motion isolation ensures uninterrupted sleep, even with a restless partner. Overall, the Stearns & Foster Reserve Firm Pillowtop is a must-have investment for anyone seeking a comfortable and effective solution to their back woes.