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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
258 ratings258 reviews
  1. 5 stars73% (189)
  2. 4 stars5% (14)
  3. 3 stars4% (10)
  4. 2 stars4% (11)
  5. 1 star13% (34)
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Showing 91-100 of 258 reviews
Sep 18, 2024
Reviewer name: Van the unhappy customer
1 out of 5 stars
1 out of 5 stars review

Worst Mattress ever

This mattress have a 1 1/2 dip in the mattress and the warranty dept. states is have a 1 1/4 inch. which in order for it to be covered under warranty it should be 1 1/2. Well Of course I went to small claims court today and the pro-tem, not a judge ruled in favor of stearns and foster because of their warranty clause. You cannot measure the dip in the mattress without laying on it and feel the sink. Your merchandise sucks and I will never buy any products from Sealy-tempur international inc. You make the customer think they are getting a new mattress when it is a second with a lot of defects. This product has caused severe back pain, and numbness. Potential customers run as far away from Stearn and foster and Tempur- pedic as fast as you can.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Dec 19, 2023
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything we hoped for

[This review was collected as part of a promotion.] We have been through a lot of mattresses in five years forever searching for the perfect fit. And this one filled the bill. From the first night we've had incredible sleep and I really happy with everything about this mattress.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Dec 6, 2024
Reviewer name: Disappointed buyer
1 out of 5 stars
1 out of 5 stars review

Disappointed buyer

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Sep 29, 2023
Reviewer name: Great Mattress but so frustrated
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Product great!, business structure of customer service poor!

[This review was collected as part of a promotion.] Love the quality and the delivery service was great. Contacting Stearns and Foster is so incredibly frustrating. I had not been charged for my mattress for over a month, I called Stearn and Foster tried to get past the automated attendant, but it kept saying to re-phrase my question. Tracking your order is a joke, there are no details. Managment needs to make some customer-oriented changes. When you spend more money you expect better service.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Oct 23, 2023
Reviewer name: Jonny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The most comfortable mattress ever created

[This review was collected as part of a promotion.] The most miraculous thing about this mattress is how quickly you settle in. If you're like me, you had enough of our 10+ year old mattress and wanted something that will last. This is the mattress. I am not a back sleeper but laying on this mattress you instantly feel comfortable and supported. Paired with the Power Base 4.0, I definitely feel like I have the ultimate in comfort.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Oct 21, 2023
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best mattress I have ever owned

[This review was collected as part of a promotion.] This is absolutely the best mattress I have ever owned. I have severe back pain issues and have not slept Weill in almost a year. Since I have Ben sleeping on this mattress, I sleep well during the night and my back pain has reduced significantly during the day. Haven't had to take any anti inflammatory medications in a month since this mattress. Thank you Stearns and Foster

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Dec 29, 2023
Reviewer name: Never want to get up
5 out of 5 stars
5 out of 5 stars review

Never want to get out of bed

I've never bought a high end mattress. I bought this without shopping around. I laid down on it at the store and didn't want to get up. I still feel that way 7 months later and I look for any excuse to be on my mattress. My body never hurts after I wake up. All friends and relatives who come over lie down on it to see what I mean, and they don't want to get up. From a health perspective, no achy joints and able to sleep comfortably through each night have made this purchase worth while.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Oct 26, 2023
Reviewer name: Sandman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Sleep Ever!

[This review was collected as part of a promotion.] Fell into the most luxurious sleep experience of my life! Once my body succumbed to the mattress I did not want to move! Life finally feels complete knowing I have a place of comfort after a long hard day of work. As a bonus, i received the pillow and sheet set which was just as comfortable as the mattress. 10/10*'s I highly recommend to all of my friends and family..Thanks for a sense of peace

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Dec 25, 2023
Reviewer name: ecostarr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

[This review was collected as part of a promotion.] We have loved our mattress since day one. It's way better than the one we had previously. I sleep better and with less pain.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Mar 26, 2024
Reviewer name: Sound Sleeper (NOW)
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exquisite

[This review was collected as part of a promotion.] Absolutely life changing! Of 1-5 stars we give it 12 of them!!! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245