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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
391 ratings391 reviews
  1. 5 stars75% (292)
  2. 4 stars7% (26)
  3. 3 stars4% (16)
  4. 2 stars4% (17)
  5. 1 star10% (40)
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Showing 261-270 of 391 reviews
Aug 3, 2023
Kel
4 out of 5 stars review

Plush Way To Sleep

[This review was collected as part of a promotion.] Thank you Stearns & Foster for providing me with the Lux Estate Soft Pillowtop Mattress for free. I have been sleeping on this mattress for about 3 weeks now and am enjoying it. The pillowtop is incredibly plush and you just melt into it. I am a stomach sleeper and have trouble finding mattresses that are comfortable for me. This one has the softness of the pillowtop, but still has support, which is working out well for me. I have not been having as much back pain when I wake up. One concern I have is that despite having a firmness below the pillowtop for comfort while sleeping, the sides of the mattress do not seem to have as much side support as other mattresses I've had. I do not know if this will effect it long term, but is one thing I will be keeping an eye out fur issues as I have this mattress long term.

Review from stearnsandfoster.com
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Oct 7, 2024
Unhappy Customer
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
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May 7, 2023
Techkitty15
5 out of 5 stars review

Comfortable, firm but not too firm

Purchased another Stearns mattress and within 6 months it sank 2", I had to file a claim and this is the second one I purchased. The other was discontinued so I was at first worried about a firm pillow top that my store had but one nights sleep was good. I have severe back pain and needing a hip replacement in 2 months. So far feels great. Wasn't too firm. Comfortable to sleep in. Hoping this one will last! Can't say yet if it helps with pain because I'm in a lot of pain but I know the last one was great at first.

Review from stearnsandfoster.com
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Mar 22, 2023
CheriD
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I purchased this expensive mattress due to its firmness and after only one month did the pillow top start flattening causing a dip in the mattress. I am single and weigh 137 lbs so for this to happen this quickly I am questioning how much worse it will get with time?

Review from stearnsandfoster.com
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Sep 24, 2023
Lomay_lh
2 out of 5 stars review

Hot hot hot

What a disappointment. Shoulder pain, upper back pain, and hot. Mattress is cool when you climb into bed, but after a few minutes the mattress is getting very warm. This causes me to toss and turn. I bought this at a retail shop and can't return it so I'm stuck with a mattress that is hot and uncomfortable. I called S&F's customer support and told me to buy a cooling mattress topper. Oh joy, more money to spend to fix their crummy mattress design. Makes you wonder if they did product testing. Overpriced. This mattress may end up on curb.

Review from stearnsandfoster.com
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Sep 19, 2024
Thalison
1 out of 5 stars review

Horrible experience

Do not buy from this company Stearns and foster , they do not treat customers with dignity, I bought the foundation and a day later I called and said that I would like to return it because the bed I am going to buy will not need foundation, they said that they do not accept returns even a day after purchase and still in the plastic

Review from stearnsandfoster.com
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Oct 22, 2023
Zoe
5 out of 5 stars review

I love my lux estate so much

I love my lux estate so much I'm a fan on the sterns and tempur family but to me sterns was the better choice it had everything I was looking for edge support great coil System and great comfort layers I know that will last me many years! I treated my self To it while I was working at mattress firm I sold So many sterns and fosters my customers would come back to me so happy saying it help with they back and rest I knew I had to get one for me and my husband we sleep so well ! The only con for me is the mattress is pretty heavy but it does have the best quality materials so I deal with it with care and love it can't wait to add adjustable base

Review from stearnsandfoster.com
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Sep 18, 2023
Chicapc
5 out of 5 stars review

It's like sleeping on a supportive cloud

[This review was collected as part of a promotion.] I am using this mattress on a platform bed frame. It is the perfect amount of cushion from the pillow top to give about 3 inches of plush comfort to the firm mattress. The mattress almost cradles you so that any position is comfortable. The mattress is firm enough to support weight on the edge of the bed without feeling as if you will roll off. Mattress bounces back every morning and does not leave indentations where bodies slept. The mattress does not make any creaking sounds when you move around at night either. Love the mix of comfort and support!

Review from stearnsandfoster.com
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Jul 24, 2023
Kelly
5 out of 5 stars review

Better mattress than a 5 Starr hotel

[This review was collected as part of a promotion.] We have been sleeping on this gifted mattress for about a week now and it's the best things I've ever slept on. My husband wakes up feeling refreshed and not in pain. And the pillow top has this cooling effect that keeps me cool during the night. We would definitely purchase another mattress.

Review from stearnsandfoster.com
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Jul 19, 2023
HiralBhatt
5 out of 5 stars review

Excellent mattress!!!

[This review was collected as part of a promotion.] Absolutely gorgeous mattress in person. Perfectly well balanced and designed for full comfort. This is exactly what I needed for my back and shoulder pain, it's very firm and keeps your posture well positioned. You feel recharged, relaxed and ready to work next day. A good sleep is very important for everyone and this mattress is definitely worth all the money spent on it. You can never go wrong with this mattress. Thanks for extremely well built and designed mattress. Totally recommend it and love it!

Review from stearnsandfoster.com
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