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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft for
Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft
4.3 out of 5 stars
stars367 ratings367 reviews
  1. 5 stars74% (273)
  2. 4 stars7% (25)
  3. 3 stars4% (14)
  4. 2 stars5% (17)
  5. 1 star10% (38)
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Showing 1-10 of 367 reviews
Sep 28, 2023
ROGER B BRYSON
5 out of 5 stars review

Verified Purchase

most comfortable mattress ever

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.

Review from stearnsandfoster.com
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Jan 22, 2024
Love this mattress!
5 out of 5 stars review

Verified Purchase

Perfect!!!!

[This review was collected as part of a promotion.] We have been sleeping on our new mattress for over on month now and it is Perfect! Exactly what we wanted. Having been sleeping on a Stearns and Foster mattress for the last nearly 10 years we were very happy with this new one!

Review from stearnsandfoster.com
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Jul 22, 2024
Sleep Like a Baby
5 out of 5 stars review

Verified Purchase

Comfortable mattress for people with back issues.

[This review was collected as part of a promotion.] We stayed at a vacation rental and had a really comfortable sleeping experience (especially since my back is usually in pain during and after a rental stay). We removed the sheets from the mattress to see what type it was (Stearns and Foster). As soon as we returned from our trip, we ordered our new mattress from Stearns and Foster and are extremely happy with our purchase. It is super comfortable!

Review from stearnsandfoster.com
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Dec 25, 2023
Sleeping Well
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] We have only had the bed for 1 week but so far it is living up to our expectations. I'm a side sleeper and I haven't had any trouble with my shoulder like I did with my previous bed. The only concern was that it took a few weeks to get it because of the delivery schedule. Otherwise, the delivery went well. The delivery men were very personable and professional.

Review from stearnsandfoster.com
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Nov 3, 2023
Jim in Auburn
5 out of 5 stars review

Verified Purchase

Sleeping like a brick!

[This review was collected as part of a promotion.] I guess we didn't realize just how shot the old mattress was until we spent a few nights on the new one. It is amazing. We only made one mistake: when the white glove service guys offered to take it upstairs we should have let them. This is one heavy mattress! We huffed and puffed it upstairs, got it in place and dropped onto the thing. My wife and I agree that we are too old to ever do that again. Advancing age of the occupants aside, the Lux Estate medium is a great night's sleep.

Review from stearnsandfoster.com
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Mar 28, 2024
Dannyboy
5 out of 5 stars review

Verified Purchase

Wonderful mattress

[This review was collected as part of a promotion.] My Lux Estate mattress is the most comfortable mattress. It supports and cradles my body giving my partner and I a restful night's sleep. The quality of materials used is first rate, even better than my previous mattress which was also a S & F.

Review from stearnsandfoster.com
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Aug 9, 2024
Sleeping Beauty
5 out of 5 stars review

Verified Purchase

Cloud 9

[This review was collected as part of a promotion.] The mattress feels like I'm sleeping on a cloud. Once my head hits the pillow and I'm snuggled in bed, I fall asleep asap. After replacing older mattress, my sleep quality has improved as well as aided in my back pain ,stiff joints and sore muscles. Very happy with purchase and fast delivery!

Review from stearnsandfoster.com
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Oct 25, 2024
No backache
4 out of 5 stars review

Verified Purchase

No more morning backache!

[This review was collected as part of a promotion.] My last mattress was less than four years old and an expensive and highly recognized brand with great reviews, but it didn't come anywhere close to my Stearns and Foster. My nagging morning backache went away with my new mattress and I have truly rested so much better immediately after I got my Stearns and Foster.

Review from stearnsandfoster.com
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Aug 21, 2023
Tony C
1 out of 5 stars review

Verified Purchase

If I could give ZERO stars, I would!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

Review from stearnsandfoster.com
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Apr 27, 2026
Unhappy sleeper
1 out of 5 stars review

Lasting under 3 years

Purchased mattress about 2 1/2 years ago. It is now beginning to sag about an inch causing back pain while sleeping, but not enough for a warranty claim. For this price point, not worth the money. Will not purchase this brand again. They do not back the product.

Review from Stearns & Foster
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