Thanks for telling me how happy you are with our products! I know how busy life can get, so it means a lot that you took time to let us know how you feel. Your reaction is just what we hoped for, and I can’t wait to share your comment with the rest of my Safeguard Team!

Thank you for taking the time to reach out. I do apologize that the Safeguard Liquid Hand Soap did not work out for your family. I will share your comment with our Quality Assurance Team. I have made a case for you about this issue 20638526. Please contact us at (800)-595-1375, so we can speak with you in detail.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.