Thank you for taking the time to let us know how well the product worked for you. We appreciate you using our product and giving your honest opinion. Your reaction is just what we hoped for, and I can’t wait to share your comment with the rest of the Safeguard Team!

I do apologize you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with our Safeguard Team.