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Customer reviews for Gorilla Playsets Avalon Treehouse Wood Swing Set with Vinyl Canopy and Trapeze Arm for
Gorilla Playsets Avalon Treehouse Wood Swing Set with Vinyl Canopy and Trapeze Arm
4.6 out of 5 stars
stars
850 ratings612 reviews
  1. 5 stars62% (524)
  2. 4 stars35% (294)
  3. 3 stars3% (23)
  4. 2 stars0% (1)
  5. 1 star1% (8)
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Showing 101-110 of 612 reviews
Mar 30, 2021
Reviewer name: wesleyheath
4 out of 5 stars
4 out of 5 stars review

Solid Set with Poor Packaging and Sad Instructions

[This review was collected as part of a promotion.] Lots of other reviewers have correctly addressed this play set's quality. It's real wood (light wood, but real) and the hardware isn't so cheap that I'm left concerned it's going to corrode after two seasons and fall down. My main beef with the thing was the packaging and setup instructions. My wife, father-in-law, and I got it done in about 10 hours total, but that could EASILY have been 6 or 7 hours if we didn't have to spend so much time sorting through hardware. The wood is labeled well enough. There are a lot of pieces, so at first you'll spend a little time searching for the right one, but as the pile thins, that becomes easier. But the hardware? I thought it was a joke! The hardware (of which there is a ton) comes in three boxes. There are easily several hundred pieces, including all the bolts, nuts, screws, washers, lock washers, t-nuts, and screws - and apart from a few things that were pre-bagged, it was all just LOOSE HARDWARE. Then, adding insult to injury, the labels for the hardware in the instructions don't match the printing on the hardware itself. You're forced to actually measure the bolts to make sure you're getting the right size. And it's not like there were 10 four-inch bolts and 20 eight-inch bolts. There's at least 8 sizes, many of which differ from each other by only a quarter or half of an inch. Toward the end of the build, we were left with two bolts of slightly different sizes, one of which was too small for its intended application, resulting in a hardware store run. End of the world? No, but so completely preventable. At that point in the process, there was no way of knowing if we'd not received the right number of bolts or if we'd used one incorrectly six hours before. Asking the buyer to sort through all the carriage and hex bolts on their own to inventory what they received against the packing list is burdensome and silly. With a few extra labels and plastic bags, Gorilla could make this a lot easier. But no, they just dump all the metal parts in a couple of boxes and say good luck. All in all a good set, but either count all 500 pieces before you begin or have a hardware store in mind to hit up when you find out you're missing one critical part.

Review from Heartland
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May 25, 2020
Reviewer name: Sneubauer51
5 out of 5 stars
5 out of 5 stars review

Great Swing set for our yard size

[This review was collected as part of a promotion.] When looking at several different swing sets we went with this one because it had the solid wood roof, a straight slide and a tube slide. It is windy where we live and a canopy roof wouldn't last. Thought the price was decent for all the activities you get. We decided to install ourselves. Directions were pretty easy to follow. Everything was labeled clearly. I did majority of it by myself. Only a few parts you might need some help. Make sure to have a drill, socket adaptor for drill or socket wrench. Took me about 3 days to complete but that's working on and off throughout the day. If you work none stop you can probably finish in one day with help or two days by yourself. We were worried about the size of the swing set. This was perfect size for our yard. We don't have a huge yard so this swing set works perfectly. My 2 1/2 year old is loving the swing set and can pretty much do all the activities herself.

Review from Heartland
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Nov 4, 2016
Reviewer name: Joyce B.
5 out of 5 stars
5 out of 5 stars review

Well built, attractive, nice size

Well built, attractive, nice size for smaller yard. All lumber and hardware were included and present. Only complaint was assembly instructions online were not which I printed to review before delivery were not exactly the same as the instructions that came with the set. A little confusing at first but we figured it out.

Review from gorillaplaysets.com
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Dec 28, 2021
Reviewer name: J Lo
5 out of 5 stars
5 out of 5 stars review

Very happy with overall experience

[This review was collected as part of a promotion.] I bought this for our kids for Christmas (3rd wk of November) and was concerned it might not get here on time given the vague time frame for delivery. Brenda from customer service was so helpful throughout. From helping me with the initial purchase, to providing me with updates along the way, she was always extremely responsive and informative. Delivery was scheduled and came from the freight company a few weeks before Christmas (ahead of the expected timeframe given). I built the swing set with my Dad and while we thought we could do it in 6 hours or so (he's a retired tradesman and I have grown up in a similar environment), it still took us about 12-13 hours all in all. I was surprised by this since I consider both of us very handy, but we lost a lot of time just trying to dig the set into the ground to get it level. This was by far the greatest challenge so if possible I'd recommend leveling the ground first. Even though it took a while it was fairly easy all the way through. I was very very very impressed with the organization of all of the parts and how easily identifiable they were as we went through the steps to build. In fact, I was initially drawn and was willing to pay more for Gorilla since I knew many of the holes were pre-drilled and the reviews for set up/installation were pretty solid. I cannot stress enough how happy I am that I made this decision and did not settle for less. It would not have been worth it to buy a cheaper set that might come without these things. My only two issues were that the telescope came a little damaged to the point where I could not affix/mount it on the bracket that it came with, and there was one (one out of hundreds that is) 6" bolt that came with damaged threads and we couldn't get a nut onto the end of it. I emailed Brenda at customer service and once again, she answered me within 30 mins and had the two parts shipped to me right away. So great. The kids haven't spent much time on the swing set just yet and I have only had it up for less than 5 days, so I can't speak to durability etc., but overall I am very pleased with my experiences with Gorilla so far and I would definitely recommend.

Review from gorillaplaysets.com
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Jun 21, 2020
Reviewer name: Beth456
5 out of 5 stars
5 out of 5 stars review

Outing with Monkey Bars-Wood Roof

[This review was collected as part of a promotion.] Perfect for my 6 year old granddaughter. The monkey bars will be challenging for quite some time to come. Well made and went together nicely. I do recommend having someone build, who is familiar with how things go together. Very happy purchase!

Review from Heartland
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Oct 10, 2021
Reviewer name: BobF
5 out of 5 stars
5 out of 5 stars review

Excellent swing/play set

[This review was collected as part of a promotion.] Great parts quality, super detailed assembly instructions, amazing packaging with all parts labeled and no missing parts, all precut/predrilled parts done with precision, and great attention to details in finish/trim pieces. I think the only possible improvement could be the use of a better higher density/stronger cedar as some screw assembly steps are easily stripped out. But overall, excellent product, good price, and very happy customer!

Review from Heartland
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May 5, 2020
Reviewer name: Uarichert
5 out of 5 stars
5 out of 5 stars review

My kids love it

[This review was collected as part of a promotion.] My kids are loving their new swing set. It's very well built and is sturdy for my 5 and 7 year old kids to play on safely. It took my husband about two days to build it, and he said it was pretty easy to put together. This particular swing set model is perfect for our backyard because of it's compact size, compared with other swing sets. Overall, this was a great buy!

Review from gorillaplaysets.com
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May 3, 2021
Reviewer name: EJB8932
5 out of 5 stars
5 out of 5 stars review

Easy install

[This review was collected as part of a promotion.] Bought this playset about a month ago now and my kids love it. Install was easier than expected thanks to everything being predrilled. Only complaint I have is that the screws and bolts were not separated or labeled. Other than that loved the product and quality.

Review from gorillaplaysets.com
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Apr 8, 2011
Reviewer name: Scott
4 out of 5 stars
4 out of 5 stars review

-

I think it is pretty well built. However, the construction process was questionable at times. It seems it would be easier to put the trapeze hangers on before attaching the board. You would also have more room to attach the swing arm to the fort if you

Review from gorillaplaysets.com
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Jun 10, 2019
Reviewer name: Laura579
5 out of 5 stars
5 out of 5 stars review

High Quality - well made

We are so very pleased with the strong, high quality of the wood and accessories. It's very sturdy. Grand kids just love this. They also love the sandbox below. My husband had it up in no time at all. The directions and illustrations were accurate and very helpful. I would definitely recommend this to anyone.

Review from Heartland
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