My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Purchased another Stearns mattress and within 6 months it sank 2", I had to file a claim and this is the second one I purchased. The other was discontinued so I was at first worried about a firm pillow top that my store had but one nights sleep was good. I have severe back pain and needing a hip replacement in 2 months. So far feels great. Wasn't too firm. Comfortable to sleep in. Hoping this one will last! Can't say yet if it helps with pain because I'm in a lot of pain but I know the last one was great at first.

I like the mattress a lot. It is very comfortable. My only issue I have is that I did not receive any paperwork that told anything about the warranty although I did register it online. I don't know for how long it is under warranty. Please send me information about the warranty to my email address.

I had spine surgery a year ago and I bought another brand mattress just before surgery. It was messing up my spine. I thought I was stuck with it but I went to the store where I bought it and the salesman recommended making a warranty claim. I did and I was approved. I almost bought another brand which looked like it could be a problem. The salesman told me that another store had Stearns & Foster. I am so glad that I checked it out and I ended up buying the Estate Lux UF. At first I thought it was too firm but each day got a little better. It just needs a little time to get broken in. I will be buying Stearns & Foster from now on. The quality and craftsmanship are the best.

[This review was collected as part of a promotion.] Stearns and Foster sent me this free sample through the BzzAgent sampling program, and I truly want to thank both companies! We got the queen-size Stearns & Foster Lux Estate Soft Pillowtop mattress and we couldn't be happier. We were previously sleeping on a queen size sleeper sofa mattress, and if anyone knows anything about those mattresses, they are very thin and you can feel the bars from the sofa bed frame all night. My partner of 20 years is disabled, and he lays down most of the day, therefore, we just keep the sofa sleeper bed out all day every day and never fold it back into the sofa. When I was offered this free sample, I was more than delighted! We are BOTH sufferers of degenerative arthritis, and he has had multiple work injuries which eventually disabled him. Our previous mattress only made matters worse for both of us. He has insomnia and was up and down all night long with aches and pains. Now I am pleased to say that we are finally getting a good night's sleep! I haven't seen him sleep this good for so long! As for me, I am sleeping way better also, and for longer amounts of time than I previously was. I seriously do not want to get out of this bed! Our aches and pains are getting better by the day, not totally gone of course, but more tolerable. The cooling feature of this mattress is the BOMB as I am going through hot flashes! And we cannot even feel each other get out of bed anymore because of the motion sense feature, so less wakening. I cannot thank both companies enough, and I would HIGHLY recommend a Stearns and Foster mattress for a great night's sleep! We will never go with any other brand from here on out!

I give this 2 stars. I bought this several months ago and for the first little while it was great. But within a short time, less than two months, it was sagging where I usually lay and didn't recover. For the extraordinarily high price of the mattress I expected a long-lasting comfortable and supportive product. What I got was far from that. If I try sleeping elsewhere on the mattress I roll into the dip. The dip itself does not provide the comfort that I need for my bad back. What an expensive mistake this was.

[This review was collected as part of a promotion.] I've heard that the perfect mattress existed but never thought too much about it. After many sleepless nights and lots of stiff mornings, I knew it was time for a change. This is the best thing I could have ever done! This mattress is beyond amazing and comfortable and the best thing I've ever laid on!

[This review was collected as part of a promotion.] I had my 1st restful nights sleep in a long time in the Stearns & Foster Lux Estate Pillowtop- Medium. I suffer with low back pain, but even after 1 sleep on this matress, I could move better & think clearer because I slept so good! When I read about this mattress having a cooling technology, I really didn't believe it, until I slept on it. I did not get overheated during the night, which was amazing because we leave out thermostat a little warmed than the downstatirs, so it was a win for me! I would highly recommend this matress! ** I did receive a free mattress in exchange for giving a truthful review of it.

[This review was collected as part of a promotion.] This mattress is like a dream. You feel cradled as you lay down in it. It's like floating on a cloud. My back, hips and neck felt so supported, I don't have any more stiffness when I wake up. I have been feeling more rested and relaxed than I have in a long time. I absolutely love this mattress!

Previously I had purchased a mattress that was for side sleepers and thought it was great until I had my hip replaced. With a new hip I found it was like sleeping in a hammock. My new mattress is wonderful, no more hammock feel but a luxuriously firm mattress that allows me to sleep comfortably and longer.