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Customer reviews for SAMSUNG 55” Class Q72D Series 4K QLED Smart TV for
SAMSUNG 55” Class Q72D Series 4K QLED Smart TV
4.6 out of 5 stars
stars321 ratings297 reviews
  1. 5 stars77% (248)
  2. 4 stars14% (45)
  3. 3 stars4% (13)
  4. 2 stars2% (5)
  5. 1 star3% (10)

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Showing 21-30 of 297 reviews
May 5, 2025
nypdretdet
5 out of 5 stars review

Great picture.

[This review was collected as part of a promotion.] It's just a great picture. It hangs on the wall and you're able to change the picture in a picture when the TV is off. It's just really really great. It really enhances the room people come in. They really think it's a Painting. Would definitely buy another one.

Review from Samsung US
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Jun 5, 2025
Jill
5 out of 5 stars review

I only buy Samsung TVs. … they cannot be beat!

I only buy Samsung TVs and have done for as long I knew they were available. I bought one and found the picture and overall quality way beyond any I had ever used. I have 3 properties and between them I have 13 Samsung Televisions ranging from 44 to 85 Inches. Sounds impossible but it's true. I won't buy any other brand … you shouldn't either … Samsung TVs cannot be beat!

Review from Samsung US
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Apr 26, 2025
Murrpk
3 out of 5 stars review

Pretty good but not great

The 2012 48" Samsung we replaced had a better picture when watching HD cable channels and sports. This new TV is pretty good when watching movies and some sports in HD but the contrast, sharpness and realism of the image is not up to our expectations. Faces are often mushy and unrealistic unless they are very close up which is frustrating. Watching soccer, which we do a lot of, it is often hard to read the jersey numbers during a game and good luck being able to figure out who the player is based on facial features unless the player is zoomed in on. Our older Samsung was not like that. 4K pictures look decent but most cable TV is still standard HD. The speaker on this TV is pretty good and the TV has plenty and varied connections.

Review from Samsung US
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reply from Samsung Specialist

Murrpk, We appreciate your thoughts on the picture quality of Samsung’s Q72DD TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 23, 2026
The Man
3 out of 5 stars review

1 year review

[This review was collected as part of a promotion.] The picture is ok, but the blacks are so dark that there is no picture there and if you adjust the contrast the whole picture washes out. What really bothers me is the back button takes you home not the last Channel, and when you go to a channel you have to watch multiple pop ups before you can listen and watch. One other problem is AI, I have it off, but sometimes it cuts the volume and says listening. That needs to be fixed. I have had this TV for about a year.

Review from Samsung US
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Aug 11, 2024
Greg
5 out of 5 stars review

Verified Purchase

Sam's needs to improve communication skills

The TV is great, the communication concerning the “bonus” item gift cards was horrible.

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Sep 5, 2024
BiG Tony
5 out of 5 stars review

Verified Purchase

Amazing TV

This television is packed with useful information and tools to keep you informed and entertained.

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Aug 29, 2024
Dennis B Smith
5 out of 5 stars review

Verified Purchase

Samsung 55" QLED Television

Excellent product with clear, vivid picture

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Sep 3, 2024
Mary A
5 out of 5 stars review

Verified Purchase

Great tmTV

Great tv, wasy set up with my fire stic, like the 5 yr warranty that came with ut!k

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Aug 21, 2024
John Thomas
4 out of 5 stars review

Verified Purchase

Good sale price with $200 discount.

Excellent 55” Samsung OLED TV. Three day delivery to my doorstep.

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Jul 2, 2024
FDLshop
5 out of 5 stars review

Great Picture quality

[This review was collected as part of a promotion.] I love my new TV, as the remote is small and so easy to operate, plus the quality of the picture is wonderful, I feel like I am at the movie theatre. I have all Samsung appliances, and am so happy the quality of all the products.

Review from Samsung US
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