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Customer reviews for SAMSUNG 55” Class Q72D Series 4K QLED Smart TV for
SAMSUNG 55” Class Q72D Series 4K QLED Smart TV
4.6 out of 5 stars
stars321 ratings297 reviews
  1. 5 stars77% (248)
  2. 4 stars14% (45)
  3. 3 stars4% (13)
  4. 2 stars2% (5)
  5. 1 star3% (10)

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Showing 101-110 of 297 reviews
Mar 21, 2025
Doydad54
5 out of 5 stars review

Surpassed expectations from previous Samsung!

[This review was collected as part of a promotion.] I hung on as long as possible to my previous 12 year old tv that I absolutely loved. My wife would attest that I continually fuss over picture color and clarity until finding the ideal setting combination. With this tv I simply turned it on, made a few subtle adjustments and everything was good to go. I honestly could not be happier with my purchase. I am a huge Samsung fan and this latest purchase confirms my belief in never turning elsewhere for my tvs.

Review from Samsung US
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Mar 6, 2025
Diego Steve
5 out of 5 stars review

Samsung makes the best TVs

I bought my 1st Samsung TV in 2010 which is a 65" curved screen. It still works and has a terrific picture. I did upgrade to this new model to make use of the newer eARC technology. I currently have 4 Samsung TVs in my house - none have ever failed. This model has a nice centered base, instead of the wide spaced feet, which fits on my stand. The picture is bright, sharp and has great color. Highly recommend.

Review from Samsung US
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Mar 20, 2025
Volzalum
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] This TV worked great in my parents Living Room. It has good picture contrast and brightness. The 4k shows are crisp and my parents greatly enjoy it. The sound is a little underpowered, so pairing it with the Samsung Soundbar works great for filling the room with sound.

Review from Samsung US
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Mar 5, 2025
nlacross
3 out of 5 stars review

Not sure about the user friendliness of this unit

At this point, we're still trying to figure out this TV and it doesn't seem as user-friendly as our other . There are things that we can't figure out about the TV or the apps. I'm hoping to have a little more time to do a little more research on using the TV, but thus far we're not super excited. The TV itself is a beautiful screen with three dimensional viewing. That part is great. It seems like some of the stations you have to turn up the volume to hear it where other apps are fine at a lower number of volume that is I don't know. At this point, my review is only a three star, and if it doesn't get a little more easier to use, we may consider returning it.

Review from Samsung US
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reply from Samsung Specialist

nlacross, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q72DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q72DD TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Feb 5, 2025
Debbie
5 out of 5 stars review

Best.TV.Ever!

We bought our 65” QLED 4K Smart TV a month ago. This is, without a doubt, the best television we have ever owned. The quality of the picture is superb. The color is gorgeous! I feel like I'm actually at the football game while watching! It connects with the all streaming services quickly and easily. We are very happy with our new Samsung QLED!

Review from Samsung US
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Feb 23, 2025
Mike
1 out of 5 stars review

Start screen is frustrating

I bought this two weeks ago and I am still struggling to get it where I can watch regular TV. It opens to some Samsung home screen showing all streaming apps and it seems to take multiple clicks to get regular TV channels to play. Over engineered. Very complex. Not the least bit intuitive

Review from Samsung US
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reply from Samsung Specialist

Mike, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q72DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q72DD TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Mar 20, 2025
WellDone
5 out of 5 stars review

Very enjoyable

[This review was collected as part of a promotion.] This tv is GREAT! I'm typically used to Plasma and or OLED tv screens. I'm so glad I spent the little bit more and went with QLED. The screen is bright and the colors are so much better than I anticipated. No complaints here, definitely worth the price and will be upgrading my other TVs to this when the time comes.

Review from Samsung US
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Mar 20, 2025
GeneralD
4 out of 5 stars review

Great picture, questionable for gaming.

[This review was collected as part of a promotion.] The picture is absolutely gorgeous, and I love the system. My only complaint is that it looks weird when playing some games. This can however be fixed by the gaming mode, but I don't love it still. Overall a stunning tv but not the best for gaming.

Review from Samsung US
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Mar 20, 2025
Big2love
5 out of 5 stars review

Best TV I've ever had it meets every expectation

[This review was collected as part of a promotion.] This is the best TV I could have ever imagined buying. It does everything that I've ever wanted a TV to do it's got a beautiful picture it's got beautiful sound if you don't if you're thinking about buying a TV you better go buy one of these.

Review from Samsung US
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Mar 21, 2025
SamsungTv
4 out of 5 stars review

Review of my Samsung tv

[This review was collected as part of a promotion.] My TV has a great picture. It is clear and the color is vibrant. The help either from a rep or just the help on TV is simple to use. I recommend the Samsung TV to anyone who values your TV viewing.

Review from Samsung US
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