Hello. Thank you for sharing your experience with the Sharpie Retractable Highlighters. We are sorry to hear that they dried out more quickly than expected, and we understand how disappointing that can be. This is not the experience we intend for our highlighters to provide. To help extend their use, please ensure the tip is fully retracted after each use and store the highlighters horizontally when possible. If the issue continues, we would be happy to offer further support if you reach out to us directly. Your feedback is important and will be shared with our product team for review. We truly appreciate your support of Sharpie products and hope to provide you with a better experience in the future. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sharpie® Consumer Care

Hello. Thank you for sharing your experience with the Sharpie Retractable Highlighters. It is wonderful to hear that you find them bold, smooth, and long-lasting, and that the ink dries quickly without smudging. Your note about being careful on thin paper to avoid bleed-through is very helpful. Feedback like yours is valuable and will be shared with our product team. Sharpie is proud to be your favorite permanent marker brand, and we hope you continue to enjoy using the highlighters for labeling, school projects, and art. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sharpie® Consumer Care