We're very sorry to hear about the condition of your order. For best assistance, we ask that you reach out to Sam's Club customer service. However, if you have any product questions for our Ziploc® team, we're happy to help. You can reach us at 1-800-558-5252 (weekdays, 8AM–5PM CT) and mention reference number: 22271985. Take care! – Megan, SC Johnson Consumer Care

Thank you for your feedback, John. This is not the quality you should expect from our bags so know your comments were shared with my team. We want to make this right so give us a call at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. You can mention this reference number when calling: 22061746. Talk soon! - Brooklyn, SC Johnson Consumer Care

I'm so sorry to hear this. When the slider moves across the top of the bag, we expect the bag to open without worry. As your purchase doesn't match our high-quality standard, we'd appreciate the chance to help. When you can, please give us a call weekdays from 8am to 5pm ct at 1-800-558-5252. Or we welcome you to send us an email anytime here: https://contact.scjbrands.com/en-us. Your reference number is 020321130A.

Oh no! So sorry, Jan. We'd expect each slider to work with ease, so your feedback has been shared with the appropriate people. They will be working to ensure each bag meets are high standards. And so we can best assist, please reach out to us at https://contact.scjbrands.com/en-us. Or you can call us at 1-800-558-5252. We're available weekdays from 8 AM to 5 PM CT. Your reference number is 020069880A.

I’m sorry to hear of your recent experience. As we’re always working to provide products you can trust, know your feedback was shared with the rest of our team. We want to make this right. So we can best assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020509063A. – Skye, SC Johnson Consumer Care