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Customer reviews for SAMSUNG 75" Class Q60B-Series QLED 4K Smart TV - QN75Q60BDFXZA for
SAMSUNG 75" Class Q60B-Series QLED 4K Smart TV - QN75Q60BDFXZA
4.6 out of 5 stars
stars524 ratings504 reviews
  1. 5 stars77% (401)
  2. 4 stars16% (83)
  3. 3 stars3% (16)
  4. 2 stars1% (5)
  5. 1 star4% (19)
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Showing 41-50 of 504 reviews
Oct 21, 2022
honeychile
5 out of 5 stars review

My First Smart TV

[This review was collected as part of a promotion.] After a visit to a big box store and talking with a sales rep that just confused me, I happened to see a television-shopping show that previewed this model---which helped me decide to buy this model (along with the research I did.) The 30-minute, television-shopping segment (which may still be on their website as of October, 2022) demonstrated the "ambient mode", a feature that Samsung invented and perfected. This feature is a screen-saver, but so much better: it displays actual art, (and it is customizable), which is important to me because my Samsung TV is in my living room, and I'd rather display art than a big black rectangle. (The frame models of Samsung TV's, at a higher price-point, steps up the ambient mode further.....you have to see this at the big box store to believe it.) Another great feature is the solar-powered remote. The picture is clear and crisp. The home screen is a bit cluttered; but perhaps that's with all smart TV's. I "cut the cord" and have an antenna for "air TV"; and there is a channel-guide that I use frequently (although using this feature on the remote is a bit clumsy). The technician installed the TV on a certain wall mount. Two of the ports, a port for one of the HDMI ports and the port for Digital Optical Audio Cable, were hidden under the right bracket of mount, so we had to shift the TV to the right about 2 inches. All in all, I love this new television.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Jul 27, 2022
Madzillah28
1 out of 5 stars review

Only lasted 4 months.

[This review was collected as part of a promotion.] It was great until I moved it to a new living situation. Tried my best to be gentle with it because the directions say not to touch the screen. Well I did not touch the screen during the moving process and the screen was ruined when I turned it on. It eventually went totally black after a few weeks.

Review from Samsung US
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reply from Samsung Brand Ambassador

Madzillah28, I'm sorry to hear your 2022 Q60B TV incurred damage during your moving process. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and/or installation. You may want to locate a service center in your area to resolve this. On Samsung's website, go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Nov 20, 2022
Geri
1 out of 5 stars review

Tv shuts off

Tv shuts off randomly I hooked it up, cable works fine, just shuts off

Review from Samsung US
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reply from Samsung Brand Ambassador

Geri, It’s unfortunate to hear your Q60B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
BREDERYF
5 out of 5 stars review

ALL I CAN SAY IS THAT I LOVE MY TV

[This review was collected as part of a promotion.] I LOVE WATCHING MOVIES 🍿 AND TV SERIES IN MY BEAUTIFUL TV 📺 💯 AND PLAYING KRATOS IN MY PS4 👍👍👍

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Jul 24, 2022
LallyQ60
4 out of 5 stars review

Great picture and software

[This review was collected as part of a promotion.] The Samsung Q60 has excellent picture quality and features/software interface, but lag can get overtly bad.

Review from Samsung US
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Oct 5, 2022
Nuclear1234456678890
5 out of 5 stars review

Great tv. Like picture quality. Sound fantastic

[This review was collected as part of a promotion.] To watch movies with family. Enjoy playing games with friends. The sound quality n outstanding. The size is great.

Review from Samsung US
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Sep 24, 2022
EzzieTV
4 out of 5 stars review

Overall A Good TV

[This review was collected as part of a promotion.] Overall I would say this a pretty good value for the money. Only complaints is its a bit slow responsiveness wise and you can turn off the ads when you turn on the tv.

Review from Samsung US
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Dec 16, 2022
DxSalinas90
1 out of 5 stars review

Better features then the Amazon Firestick.

I bought this tv expecting to get the included promotional gift of Xbox Game Pass for 3 Months and Samsung has failed to follow up with it. All I received was a glitchy tv and no promotional like advertised.

Review from Samsung US
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reply from Samsung Brand Ambassador

DxSalinas90, Thank you for sharing your experience. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. To best assist you with your promotional items, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
AiranH
5 out of 5 stars review

Excellent TV for the price point

[This review was collected as part of a promotion.] Excellent tv excels in all areas and has all the features of a more expensive tv. Pairs well with the sound bar and woofer Just an excellent tv overall !

Review from Samsung US
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Sep 29, 2022
LoveMyTV
5 out of 5 stars review

Best TV I've own

[This review was collected as part of a promotion.] I love how this TV has a great image and the sound of the speakers is awsome. I love that i can integrate it with my Google Home ecosystem. Best purchase ever!

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951