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Customer reviews for SAMSUNG 75" Class Q60B-Series QLED 4K Smart TV - QN75Q60BDFXZA for
SAMSUNG 75" Class Q60B-Series QLED 4K Smart TV - QN75Q60BDFXZA
4.6 out of 5 stars
stars
524 ratings504 reviews
  1. 5 stars77% (401)
  2. 4 stars16% (83)
  3. 3 stars3% (16)
  4. 2 stars1% (5)
  5. 1 star4% (19)
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Showing 141-150 of 504 reviews
Jul 27, 2022
JosetheSamsfan
4 out of 5 stars review

Good enough

[This review was collected as part of a promotion.] As a TV it works great on term of image quality and sound. As an Smart TV I wish it would more seemeasly will connect to other smart devices and really make smart TV a reality. The Tizen OS is not the best on it.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
reply from Samsung Brand Ambassador

JosetheSamsfan, We appreciate your review of Samsung’s Q60B TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. 1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. 2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage. We look forward to hearing from you. ~ Samsung Specialist

Jan 2, 2023
LeeB
1 out of 5 stars review

Terrible Customer Service

The worst customer service, been a long time Samsung customer but after my experience here, never again! I purchased this tv in 60” at the end of November 2022, the tv went on sale with a price decrease of over $300 within two weeks of my purchase (December 9th, 2022). I called Samsung and was advised that they will not price adjust. I asked to escalate this and was told a supervisor/ manager will call me back to discuss, i've called multiple times but no one has ever called me back, it's been ongoing for two weeks, even with my regular follow ups! Shame on Samsung!

Review from Samsung Canada
Helpful?3TIIP6E2LJGB13903455951
reply from Operations

Hi LeeB, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Jun 7, 2022
Viper1
4 out of 5 stars review

Best bang for buck

[This review was collected as part of a promotion.] This tv is real deal for watching HDR content and gaming best in its class for quantum dot technology and energy less consumption go size i got 55 inch for my bedroom really love the sleek design and built in tv speakers are really enough for most of the time.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Aug 23, 2022
Streamer
5 out of 5 stars review

Reliable TV with great performance

[This review was collected as part of a promotion.] The television has been great. The picture is excellent, aps are easy to download and navigate. Connecting a Samsung sound bar was easy and combining the control into 1 remote was simple. I look forward to many years of use and enjoyment.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Oct 26, 2022
TVforAsenior
4 out of 5 stars review

Excellent high-quality TV

[This review was collected as part of a promotion.] We use the TV with our cable and internet services. Located in our living room, the 65-inch screen is the perfect size for our open floor plan. I can be seen from the dining area as well as the kitchen. The picture quality is the best we've had in any previous TV.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Oct 6, 2022
HappyInLouisiana2022
5 out of 5 stars review

Best tv ever owned

[This review was collected as part of a promotion.] I use my Samsung Qled for family entertainment. I have many streaming services that work great .The apps are easy to navigate and view.I have both wired and wireless connections and can't tell difference in quality.The picture is great for viewing .High motion action sports and movies are seamless with out any blur.Totally satisfied with this product.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951
Sep 27, 2023
MRHL
5 out of 5 stars review

Perfect TV

I have had Samsung products for many years the TV's before this one were 46" Samsung we bought in 2010 finally my tv went and it was too expensive to fix and they were NON smart tv's and this is 2023 and my wife's 46" is still going strong so when I got this 55" smart tv I had no qualms about it being very good, I am very pleased with the picture and ease of use and I have it hooked up to an Amazon fire stick which gives me the extra's. Thank you, Samsung. Mike

Review from Samsung Canada
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Oct 25, 2022
SeemsGoodToUs
4 out of 5 stars review

This is our first larger tv

[This review was collected as part of a promotion.] For the most part, this tv is great. The picture is nice and they come through clearly with our Spectrum package. There was one time that we had a purple/green color issue, but I believe that was a connection thing that we fixed ourselves after searching a while online for an answer on. The remote with this takes some getting use to. It's only truly annoyed us once and makes you wish there were slightly more buttons. For us, we opted not to get a sound bar. Def didn't need it as we aren't the owners of a private theater. It carries just fine over a maybe 30ft space. Sometimes movies, commercials, or different channels are louder than another. Easy fix.

Review from Samsung US
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Jul 25, 2022
PerfectForGames
5 out of 5 stars review

excellent gaming

[This review was collected as part of a promotion.] I use this as my computer monitor along with my Asus powered Nvidia 2060 graphics card and I must say the quality of gaming with the game settings all maxed out really changes games I have played in the past. The detail is absolutely mind blowing with the tvs clarity.

Review from Samsung US
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Oct 26, 2022
YoungOldMan
5 out of 5 stars review

It's all I need

[This review was collected as part of a promotion.] More programs I want to view are not offered in cable. The smart TV is essential. I can get apps to fit my focus: sports - specifically soccer and world cup, children's, etc. The Samsung is easy to set up and works so well with my iOS device.

Review from Samsung US
Helpful?3TIIP6E2LJGB13903455951