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Customer reviews for Serta Hello Dreams Firm 12" Mattress for
Serta Hello Dreams Firm 12" Mattress
4.7 out of 5 stars
stars
33 ratings33 reviews
  1. 5 stars82% (27)
  2. 4 stars9% (3)
  3. 3 stars6% (2)
  4. 2 stars0% (0)
  5. 1 star3% (1)
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Showing 11-20 of 33 reviews
Feb 1, 2024
bex182
5 out of 5 stars review

The perfect firmness

[This review was collected as part of a promotion.] I prefer my mattress to be a little bit more on the firm side and this one is just that. It still has a level of bounce while having great support when sleeping on it. Mattress material is very soft and I like that the fitted sheets don’t shift or move while on it. Had such a good nights sleep on it, was that good deep sleep and I felt refreshed the next day. A mattress makes a huge difference how well you sleep and I’m so happy I got to try this one out. I love it!

Review from Serta
Helpful?79FLPC9THIUH13902457081
Jan 31, 2024
karenb23eb
5 out of 5 stars review

Firm but not too firm.

[This review was collected as part of a promotion.] Serta’s Hello Dreams Firm mattress is firm, but not too firm. The mattress doesn’t give way on the edges like some mattresses do. So you can really utilize all of it. Besides the comfort factor I love the blue edging which will look crisp and clean for years to come.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Jan 29, 2024
Chris Wang
5 out of 5 stars review

Great quality

I've been sleeping on the SleepWell Mattress for a 3 days now, and honestly, it's been a game-changer. It's firm enough to give me the support I need, big help in waking up with a sore back. The quality seems top-notch; it feels sturdy and well-made, like it's going to last a good while. All in all, it's a solid mattress that hits the sweet spot between firm support and plush comfort.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Feb 1, 2024
michelem10
5 out of 5 stars review

Perfect!!!

[This review was collected as part of a promotion.] This mattress is absolutely perfect!! It helps with my back and being able to get more than just a few hours of sleep each night!! If you have back problems or not, this mattress is absolutely divine!! I would recommend this to everyone! You won't be disappointed.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Mar 3, 2024
loughmillerjenna
5 out of 5 stars review

Surprisingly Firm

[This review was collected as part of a promotion.] I had a memory foam mattress because the last time I tried spring mattresses, they weren’t firm enough. This one was quite surprising. It’s only been a month but I am very happy so far. I added a 3 in memory foam topper and that enhanced the experience.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Jan 16, 2024
Emily329
5 out of 5 stars review

Highly recommended firm mattress!

My husband and I are so pleased with our new mattress! It is the right amount of firmness we were looking for with a slight pillow top finish to make it cozy to climb into bed. Our process was seamless from the beginning. The delivery process was easy and the guys who delivered the mattress were very careful not to knock anything off our walls. 10/10, would recommend!

Review from Serta
Helpful?79FLPC9THIUH13902457081
May 28, 2024
Louis E
4 out of 5 stars review

Good (so far)

Just received my new mattresses to replace my Members Mark hybrid medium firm twin XL that were too soft. Right away noticed that this Serta doesn't flex as much with the adjustable base And does have a removable cover. Hope it will be a great sleep.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Feb 1, 2024
sandiegoreview
3 out of 5 stars review

It’s good, but not great

[This review was collected as part of a promotion.] The mattress is extremely firm, and almost feels like a rock. I usually enjoy firm mattresses but this one has no give to it and no cushion. I’m going to Hope and see if it adjusts to my body within time, but as of right now I’m not getting a good nights sleep from it. I’m still thankful to try it out though!

Review from Serta
Helpful?79FLPC9THIUH13902457081
Aug 23, 2025
Graciela B
5 out of 5 stars review

Best Mattress Ever

It was an increíble change from my last matress, the support is really good.

Review from Serta
Helpful?79FLPC9THIUH13902457081
Feb 1, 2024
claudiag234
5 out of 5 stars review

Firm but comfortable

[This review was collected as part of a promotion.] I just received this item. I have been sleeping on it for about 4 days. I was skeptical that it was going to be comfortable because it is firm but it is comfortable.

Review from Serta
Helpful?79FLPC9THIUH13902457081