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Customer reviews for Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide for
Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide
4.6 out of 5 stars
stars
455 ratings377 reviews
  1. 5 stars73% (331)
  2. 4 stars18% (84)
  3. 3 stars5% (23)
  4. 2 stars1% (6)
  5. 1 star2% (11)

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Showing 271-280 of 377 reviews
Dec 1, 2023
Reviewer name: Lovey
5 out of 5 stars
5 out of 5 stars review

A great investment!!

[This review was collected as part of a promotion.] My granddaughter loves this playset. Large enough for adults to climb around on with a child. She will enjoy for many years.

Review from backyarddiscovery.com
Helpful?7DMFFOBRVI0X13902357436
Mar 28, 2023
Reviewer name: Great swingset
5 out of 5 stars
5 out of 5 stars review

Excellent Swingset

Bought it late last year and didn’t get to use it much until recently but we love it! Super nice swingset. I do wish it came pre sprayed with a protector before you get it. We sprayed ours with a sealant so hopefully it’ll last even longer!

Review from backyarddiscovery.com
Helpful?7DMFFOBRVI0X13902357436
Nov 22, 2019
Reviewer name: mary91039
5 out of 5 stars
5 out of 5 stars review

great set!

We really love this! Hours of fun, lots to do for every kid. I would make sure you get the bars on the balcony really secure, and make sure the child sits in the center of the web swing, it has a tendency to flip over.

Review from backyarddiscovery.com
Helpful?7DMFFOBRVI0X13902357436
Nov 22, 2019
Reviewer name: BrandiG32391
5 out of 5 stars
5 out of 5 stars review

so much to do

My daughter absolutely loved this product!! From the rock wall to the tunnel slide and back to the swings she couldn't decide which part was her favorite!

Review from backyarddiscovery.com
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May 19, 2023
Reviewer name: paul grauber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome playhouse

Awesome

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

Thank you for your 5-star review.

Apr 30, 2022
Reviewer name: Esmer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Backyard sky fort 3

Grandkids love it

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

Thank you for the 5-star review, we are happy to hear that you are enjoying your set

Jan 22, 2022
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Poor quality Do not buy

Low quality wood is used and very sloppy with the cuts a lot of splinters and chips. The pre-drilled holes are not straight. Overall finish is rough you will have to sand it and restain and seal straight out of the box unless you want your kids to have about 50 splinters in their hands

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

I am terribly sorry to hear the experience you had with your swing set. I would encourage you to reach out to our Customer Advocate Team at 800-856-4445 so we can discuss these issues further with you.

Dec 26, 2022
Reviewer name: playground
3 out of 5 stars
3 out of 5 stars review

took forever

This took over 3 days to put together, with my husband staying up all night before Christmas. It was a million tiny pieces that had to be put together, and things didn’t line up so we had to drill new holes. The book says it takes 3 hours to put together and this took well over 3 days. My kids do love it now that it is together though. It looks nice too.

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

Thank you for the review, we are sorry to hear about the experience you had assembling your set.

Dec 16, 2022
Reviewer name: Sadmom12
3 out of 5 stars
3 out of 5 stars review

Best pick for multiple children, but not for storm

We bought this swing set at the end of April for our two daughters. Absolutely love being able to play on it with older children. I've read so many reviews on how well these hold up. Fast forward to Dec in pa and now it is blown over and there's nothing we can do. Not sure if it is even salvageable at all. Customer service responded that storms are not covered but we could make a list of parts that are damaged and rebuy them. So heartbreaking that this lasted maybe 8 months if that by the time we got it built. These aren't cheap and I know damage is possible, but never expected this.

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

Thank you for the review. We are sorry to hear about the storm - Please give us a call at 800-856-4445 we will do all that we can to get your set back up and running. please request to speak with a member of the management team

May 25, 2022
Reviewer name: Ross
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too pricey to have to assemble myself!

Way too hard to put together, there should of been an option for delivery and assembly.

Helpful?7DMFFOBRVI0X13902357436
reply from BYDSales

I am so sorry to hear that! We are here 7 days a week 8am-6pm CT to answer any assembly questions you may be stuck on. We have temporarily removed the option to add assembly at the time of purchase to give the third party installation company, Go-Configure, a chance to catch up. You can contact the assembly company after the fact to purchase an assembly service if you like, but they may have to schedule you far out. You can reach them at 888-888-5424. They will have information on where they service as well as wait times. Here is some helpful information that they provided us with: https://media.backyarddiscovery.com/Expectations-for-a-successful-service-GCI.pdf