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Customer reviews for 3,800/3,500-Watt AiPower Gas Powered Inverter With Telescopic Handle for
3,800/3,500-Watt AiPower Gas Powered Inverter With Telescopic Handle
3.8 out of 5 stars
stars
50 ratings25 reviews
  1. 5 stars60% (30)
  2. 4 stars8% (4)
  3. 3 stars6% (3)
  4. 2 stars2% (1)
  5. 1 star24% (12)

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Showing 1-10 of 25 reviews
May 3, 2021
Reviewer name: Cspierdowis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for RVS

We just bought 2 of these. Great for emergencies, but overall purchased for our RV in case we plan to boondock. Too big to fit into the alloted gen box in the rv, so we will be using them in the truck bed, until we order a carrier for the back, if we go that route. They do include the generator adapter, so even if the picture looks like its not gen ready, it is, so you are good to go. Definitely quiter than a regular generator. For a generator, easybto start. Remember, no generator is perfectly easy to start Llnkf the time, so keep that in mind. Overall, well made, functions well..love the built in handle and wheels.

Helpful?2SRX7FT8CSXU13901905147
May 15, 2021
Reviewer name: CW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding, so far.

Received quickly. Read instructions added oil and gas. Started on first pull (every time). Ran camper A/C, frig, lights and microwave. Generator handled all the appliances without any problem. It is less noisy than the air conditioner. Quick happy so far. We will see what happens in the long haul

Helpful?2SRX7FT8CSXU13901905147
Oct 14, 2024
Reviewer name: SILVERBACK 33
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Generator

Very reliable and reasonably quiet generator. Runs for at least 12 hrs on a full tank of fuel. Starts on the first pull. Not extremely heavy.

Helpful?2SRX7FT8CSXU13901905147
Nov 2, 2020
Reviewer name: Brooksfam
5 out of 5 stars
5 out of 5 stars review

Great unit, quiet running and fast setup!

I just received this SUA3800i and was excited to try it out. It came really quickly via FedEx after I ordered it. It was packed neatly with no damage to the box. Light enough that the lady who delivered had no issue. I took it out of the box, added the oil that was included and some gas. Less than 5 minutes later, two pulls and it started right up. The digital display made it easy to analyze fuel level, power output, and power consumption. It was even quieter in eco mode. It came with tools, oil, funnel, and parallel cables. I checked out the outlets and they all worked as advertised. I would highly recommend this inverter to my friends!

Helpful?2SRX7FT8CSXU13901905147
Jun 25, 2021
Reviewer name: rowdy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Unit!

We purchased this to fill two needs. One is to power our camping trailer when boondocking. The other is to power the house when power goes out. Shipping was timely. Unpacking was straight forward. After adding gas and oil and reviewing the instructions I pulled the starter and it fired on the first try. (Which really surprised me!) While we have not taken it camping yet it does power the trailer just fine and is nice and quiet and easy to move around, which is important to me as I have physical limitations. I have not tried it on the house yet hence the 4 star rating. I see no reason why it wouldn't work fine. All in all it's a nice little unit and I look forward to giving it a workout.

Helpful?2SRX7FT8CSXU13901905147
Apr 27, 2021
Reviewer name: Ken
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Problem as soon as I unpacked the generator

I opened the box and right off noticed black carbon beads all in the box and all over and in the generator. A lot of tiny black carbon beads! I had no idea where they came from or what their purpose was. I stopped immediately and reached out to Ai Power via email and after more than a week I have no response from them. So it is packed back in the box and I will be returning it to my Sam’s Club. I think perhaps the carbon beads were part of an air pre-filter but not sure about that.

Helpful?2SRX7FT8CSXU13901905147
reply from Supplier Response

hi Ken, I see that you were in process on my system. Please call us back, so we can replace the unit completely for you. We really take our Quality seriously, and would like to make things right with you. Ask to speak with the manager. Thank you! 855 888-3598

Sep 20, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

A-I power SUA3800i

I was excited about purchasing this Inverter generator. I followed all pre-start directions. The A-ipower generator starts up and engines with no problem. Digital readout shows the inverter is generating power - no power when you plug anything to the receptacles- there are no faults showing -no power at all. Really needed this since we have been with out of power in lake Charles for weeks.

Helpful?2SRX7FT8CSXU13901905147
reply from Supplier Response

Hi! Sorry to hear that you are having issues with our 3800 inverter model. These things are really well built, and is one of are best sellers. We would like to help you out urgently over the phone if possible. Please call us at our toll free line, so we can help you get this generator going for you. Thanks for your time! 855 888-3598

May 16, 2021
Reviewer name: williams
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stay away

You have to be your own repair man with this generator they send you the items and expect you to put it on yourself and fix the grounding wire with pictures they email you!

Helpful?2SRX7FT8CSXU13901905147
reply from Supplier Response

Hi Williams! Please call us back and ask to speak with the manager. I would like to replace it completely for you. Thanks! 855 888-3598

Nov 21, 2025
Reviewer name: FRANK
1 out of 5 stars
1 out of 5 stars review

Shipping times are a lie unless you live in Cali.

This review is all about the shipping time - originally shipping was suppose to be two days - it's been over a week and very little communication about the delay until I hounded customer support and then a burst of info and nothing for another couple days.

Helpful?2SRX7FT8CSXU13901905147
reply from DEE-Ontario Calif.

Hi Frank,<br /><br />Thank you for sharing your feedback. We know how frustrating it is when a shipment takes longer than expected, and we appreciate you taking the time to let us know about your experience.<br /><br />If you ever need help with your generator or have questions once it arrives, feel free to reach out to us anytime at 855-888-3598 or support&#64;a-ipower.com<br /> — we’re here to help.<br /><br />~A-iPower Customer Support Team

Sep 14, 2022
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

Don’t Buy

I bought this unit and it didn’t work. I thought I would give them another chance and had sams club send me a replacement. Well about within the year, it stopped working. Sams club would not honor a replacement because I had already received one previously. I can’t believe this. Now I’m stuck with it not working for me.

Helpful?2SRX7FT8CSXU13901905147
reply from DEE-Ontario Calif.

Hi Robert! We would like to help you out with your unit. Please call us up at your earliest convenience and ask to speak with the manager. We do have many repair shops that can help you out with that. Thanks! 855 888-3598