Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for

Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

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4.5 out of 5 stars

stars11K ratings10.2K reviews

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Aug 2, 2020

Jujubeanz

3 out of 5 stars review

Clear picture when it works

the television has a great picture. i had high expectations for this tv as my 75 is awesome. however, this tv freezes, power cycles snd glitches. i have had my tv 2 weeks.

Review from Samsung US

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reply from OBA

Jujubeanz: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jul 18, 2022

Cpmia87

5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Really sick looking TV. Really good quality picture. Haven't had it long but I'm sure it'll be great.

Review from Samsung US

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Oct 21, 2020

Cavious

5 out of 5 stars review

Great brightness and game mode

[This review was collected as part of a promotion.] The tv has a great brightness and the game mode makes it function even better than when it's on regular tv mode. Great tv. Looking forward to the next one.

Review from Samsung US

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Oct 21, 2020

lovemysamsungs

5 out of 5 stars review

Easy setup and great picture.

[This review was collected as part of a promotion.] Setup is easy with the app, and remote is easy to figure out. Picture is fantastic and system layout is easy to navigate to switch between gaming and smart functions.

Review from Samsung US

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Aug 23, 2022

Tricia2762

5 out of 5 stars review

TV has an awesome picture!!

[This review was collected as part of a promotion.] Streaming apps are simple and easy to use. Bluetooth capability was a huge surprise and a definite plus!

Review from Samsung US

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Sep 29, 2021

Gail

2 out of 5 stars review

it has gone crazy!

I have had this tv for 14 months. Suddenly it just started doing strange things, like change inputs, then says there is an error. It does not respond to the remote control, just does it's own thing until it shuts itself off!

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Sep 20, 2020

red730410

5 out of 5 stars review

This is by far the best tv I have ever owned

[This review was collected as part of a promotion.] the TV is smarter than I thought , great picture quality, easy to set up, easy control settings, you can control and program it with your smartphone through the smart things app.

Review from Samsung US

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May 28, 2022

Rhoward

5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] I use my TV for streaming movies, and sports. The pictures is so clear it's like I'm right there. The sound is awesome. I love my Samsung I couldn't ask for a better TV.

Review from Samsung US

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Aug 23, 2022

Bedroomtv

4 out of 5 stars review

Great TV/Poor WI-FI

[This review was collected as part of a promotion.] TV is great, but the WI-FI drops when the TV is shut off. Have to reset it every time I turn it back on. Features on the TV are awesome!

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Hi BedroomTV, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns; thanks for being a part of the Samsung family! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020

Samsungs4life

5 out of 5 stars review

Love my new Samsung TV

[This review was collected as part of a promotion.] The picture and sound is great on my new Samsung TV. It is light weight and easy to set up. It looks great out on my new deck.

Review from Samsung US

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