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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 4,731-4,740 of 10,250 reviews
Oct 25, 2022
Hyperbear
3 out of 5 stars review

Okay TV, poor interface

[This review was collected as part of a promotion.] From a technical perspective, the TV is okay. The picture quality is fine, though I wish it were a little clearer, but that's on me for buying at this price point. The biggest problem with the TV is the interface. The remote is awful. I don't think anyone actually used the prototype before okaying it. The control arrows are too far away from the volume and channel controls, so to use it properly you are forever shifting the remote in your hand. The app buttons for Netflix, etc. get in the way. I've launched the apps a few times accidentally. The interface on the TV itself is poor. When I turn on the TV to use our Roku, the menu bar on the TV itself stays in place, without timing out (apparently due to a recent software update), so that I have to hit the Return button to kill it. I couldn't get the TV hooked up to bluetooth. The software to mirror my computer to the TV is antiquated, has a memory leak, and uses up so many resources I ended up uninstalling it. The web browser is cumbersome and blocks a number of valid sites. The TV tuner has no way of easily hopping to the front of the list, after adding scores of TV shows on its own I have no interest in. Yet it can't pick up the local CBS or ABC affiliates off the digital antenna that I can easily get with my old TV. So, works okay with Roku and the streaming service apps. Does not communicate well with other devices, and the user interface is clumsy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Hyperbear, We appreciate your feedback on the TU7000 TV; please know it will be shared with our internal product teams. I do have a few tips that may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Remote Control: If you prefer, you can control your TV with your Smart Phone by downloading the SmartThings App. Menu Bar Auto Appearing: To disable the Menu Bar when using your Roku, go to Settings > General > Smart Features and disable the Autorun Smart Hub setting. Bluetooth Connection: First, to ensure you are pairing correctly, go to Settings > Sound > Sound Output > Bluetooth Speaker List> Pair. - If the TV fails to find a Bluetooth audio device, place the device closer to the TV and then select Refresh. - When you turn on a paired Bluetooth audio device, the TV detects it automatically and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device. You may want to check the Connection Guide for detailed information regarding connecting your speakers. Go to Source > Connection Guide > Audio Device > Bluetooth. Some things to keep in mind when using Bluetooth headphones: - You can only pair one Bluetooth audio device at a time. - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround) or TV SoundConnect simultaneously. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
Fosmat
5 out of 5 stars review

This is my main TV and 2nd Samsung

[This review was collected as part of a promotion.] Picture is clear. Sound is deep toned. Never a problem. Love the Samsung TV+ feature and the other streaming services which came with the TV. Have no desire to buy any other brand TV if this one needs to be replaced.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Glacius700
5 out of 5 stars review

Talk about true vision

[This review was collected as part of a promotion.] I use my TV for movies and other day to day entertainment. I appreciate the true colors that pop in every frame. I love how the technology just getter better . There is so much samsung has to off.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2020
srbowerman
4 out of 5 stars review

Works well out of the box!

[This review was collected as part of a promotion.] Works well out of the box! Good picture and sound quality, and the automatic input switching works well for game consoles. Occasionally I have issues with latency on remote inputs. Other than that, no complaints. Would definitely recommend.

Review from The Insiders
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Oct 25, 2022
fxybx3
5 out of 5 stars review

Seriously the best TV we've owned

[This review was collected as part of a promotion.] The picture on this TV is so clear. It's even great when it comes to older video game systems, the image is so nice. The sound is really great. I love the edvanced settings, it especially helps when we have our soundbar on. It has a wide range of apps, but I wish it had the f1 app. The best part about this TV is we can control it with our phones using the device control feature. It's so helpful when someone loses the remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Krystal
5 out of 5 stars review

A big upgrade from my old TV

[This review was collected as part of a promotion.] The tv is crystal clear and a much needed update from my old tv. The smart tv aspect is very easy to use and brings so many functions than just a tv such as being a music speaker. Would highly recommend this tv to anyone who asks!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2020
thHLEEzBwD6Ry1E
5 out of 5 stars review

Like this TV's smart features and picture

[This review was collected as part of a promotion.] I like it's ease of use; Samsung TV Plus has plenty of free channels. Has excellent processing speed to change channels. Has great video-gaming capabilities and I use it also as a monitor for a desktop PC with great results. Great movie setting for darkened room. I like the sound, too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Newkid
4 out of 5 stars review

Great smart things app

[This review was collected as part of a promotion.] I love using the smart things app to power on & off when my dog is home alone. It helps with having piece of mind you know. I also use the mirror to tv from my phone to tv. I really like this cause not everything is on my roku or my menu bar apps. So if i have a movie from phone or pictures or videos from a trip I just mirror it . Its simple & easy. Also I like the 4k upscaling. Sometimes i watch old movies & shows with old quality & it works great bringing the picture to better resolution.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 23, 2021
tktktk
4 out of 5 stars review

Great picture and sound, software not so good

i purchased this samsung 55" because i have the 42" samsung nonsmart tv in my bedroom and had excellent experience. this is my very first smart tv. picture is excellent and sound is impressive. set up was easy through the settings on the tv. tried using the smartthings app on my iphone and it would not work. being my first smart tv, i'm not too impressed with the software. my 42" with amazon firestick takes 2 seconds to load. the 55" takes 15+ seconds to load hulu, netflix and prime tv. sometimes hulu does not load and goes back to previous screen. the only way i have found to fix it, is to turn off tv, unplug the power for 20 seconds then plug back in. the remote doesn't always select what you want. if the software and remote issues could be fixed then i would have given this tv 5 stars.

Review from Samsung US
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Aug 22, 2022
Alexander
5 out of 5 stars review

Does everything it says it does.

[This review was collected as part of a promotion.] I use the TV mostly for streaming and playing video games. Which it is great for having all the streaming apps you'd need to do so; Netflix, Hulu, Disney+, etc. The game mode makes gaming even better by enhancing the image quality anytime you turn on your gaming device.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028