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Customer reviews for Beautyrest Silver Kayden Mattress (Available in Medium, Extra Firm, and Plush Pillow Top) for
Beautyrest Silver Kayden Mattress (Available in Medium, Extra Firm, and Plush Pillow Top)
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4.5 out of 5 stars
stars
569 ratings565 reviews
  1. 5 stars72% (407)
  2. 4 stars19% (108)
  3. 3 stars4% (21)
  4. 2 stars1% (8)
  5. 1 star4% (25)

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Showing 1-10 of 565 reviews
May 20, 2019
Reviewer name: K11755
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the Mattress!

Exactly what I was looking for... plush but not soft. Keep in mind delivery date is an estimate. Came a couple of days later than e pected, but delivery company worked with me to schedule a good time and came when promised. Highly reccomend!

Helpful?3LVSZ358MNR613901157887
Dec 28, 2018
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Mattress!

I have done my research and it paid off. This mattress is so comfortable. It has helped my lower back and sciatica pain.

Helpful?3LVSZ358MNR613901157887
May 30, 2019
Reviewer name: Firefly 1951
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very plush .I need a little more firmer mattress.good if you looking for soft

Helpful?3LVSZ358MNR613901157887
Mar 19, 2019
Reviewer name: Rosa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

Very pleased with our purchase! Very comfortable mattress! No more waking up aching all over!

Helpful?3LVSZ358MNR613901157887
Oct 2, 2019
Reviewer name: Joe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Insanely comfortable premium mattress!!

Purchased this a month ago and it is even more comfortable than I expected. Just goes to show that quality does not have to cost a fortune!

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May 31, 2021
Reviewer name: Water51
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very Nice Mattress

Much firmer, cooler and more comfortable than the foam mattress that I had. Too bad it isn’t flippable.

Helpful?3LVSZ358MNR613901157887
Nov 4, 2020
Reviewer name: Stephanie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Quite Firm for “medium” firm

Much too firm (I read into the “medium firm” too much). But if you’d like a firm mattress it’s for you. HEADS up- it took over 8 weeks to receive. May be beat just to shop in person.

Helpful?3LVSZ358MNR613901157887
reply from BeautyrestSleepExpert

Hello Stephanie. Beautyrest mattresses are manufactured predominantly on a made to order basis. Generally, a newly manufactured product will be slightly different in feel then the showroom floor sample model. New products may have an adjustment period, which can vary from 2 weeks up to 12 weeks. The length of this adjustment period differs from mattress to mattress depending upon the amount of foam in a product, the types of foam layers and the amount of time spent on the product.

Feb 13, 2026
Reviewer name: Maryann
2 out of 5 stars
2 out of 5 stars review

Awful Mattress

I am disappointed in what I thought would be a great mattress. Delivered mid December and in about 4-5 weeks it has a massive dent in the mattress. I am not heavy enough to cause this in a short time. It is not plush like I ordered. Not comfortable at all. Delivery was great but that’s all. I expected at least a better mattress than what I replaced. Beautyrest at one time was premium quality. Not anymore. If I could I would return it.

Helpful?3LVSZ358MNR613901157887
May 23, 2023
Reviewer name: crazy chicken lady
1 out of 5 stars
1 out of 5 stars review

extremely disappointed in the whole ordeal.

Purchased this back in February 2023. Was sent the lesser model from the factory I believe. Looked ok so decided to keep it and Sam's made it right by refunding me the difference. However, 2.5 months later, this mattress is sagging. Badly!!! It was scheduled for pick up May 17th. No show. When I called them they said I refused to let them take it. LOL. Wish it would let me upload pictures. For some reason I don't have that option. Have made several calls since and am getting the run around.

Helpful?3LVSZ358MNR613901157887
reply from BeautyrestSleepExpert

Hi there, we are sorry to hear about the difficulties you have had with returning the mattress. Please reach out to our Sams Club team at 385-256-9674 and they should be able to assist with the mixup. Please let them know that the mattress was never removed and a new pick up request will need to be made for your order. We hope this helps!

Nov 29, 2025
Reviewer name: DOREEN
1 out of 5 stars
1 out of 5 stars review

worst mattress %26 customer serive ever

6 months old when sides collapsed,disabled husband had to sleep in his recliner or fall out of bed. serta customer service a joke, manager unreachable sams kindly gave me a partial refund

Helpful?3LVSZ358MNR613901157887