Mike W, Thank you for your review of the Q60D TV and for sharing your details of your sound cutting out. If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable. If this does not help, we ask that you contact us for additional troubleshooting or assistance with setting up a service appointment. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Dougm002, We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist