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Customer reviews for Nexxus Color Assure Shampoo and Conditioner, 32 fl. oz., 2 pk. for
Nexxus Color Assure Shampoo and Conditioner, 32 fl. oz., 2 pk.
4.5 out of 5 stars
stars371 ratings83 reviews
  1. 5 stars80% (296)
  2. 4 stars6% (21)
  3. 3 stars5% (20)
  4. 2 stars3% (10)
  5. 1 star6% (24)

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Showing 1-10 of 83 reviews
Jan 1, 2025
Tessa
5 out of 5 stars review

Verified Purchase

Amazing for red hair and blonde

I used olaplex for years as a blonde but switched to this when I went red considering it pulled less color out. Im blonde again now and will never switch back to Olaplex. This is a godsend for my hair. It removes tangles without leaving product buildup. Soo good!

Helpful?1CD79N2NO8KY13898020448
Sep 3, 2025
LisaM
5 out of 5 stars review

Verified Purchase

Silky Smooth Hair

I just got my hair highlighted and this makes my hair feel very soft.

Helpful?1CD79N2NO8KY13898020448
Feb 26, 2026
Kdock
5 out of 5 stars review

Verified Purchase

Awesome Product, great Price

Best price around and giant sized. Makes hair soft and color last longer.

Helpful?1CD79N2NO8KY13898020448
Jun 13, 2025
Zippy
5 out of 5 stars review

Verified Purchase

Nexxus

Shampoo and conditioner, leave my hair, silky, smooth absolutely love it

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

Thank you for sharing your experience with us. Your feedback on our Color Assure Shampoo and Conditioner makes all our hard work worthwhile!

Dec 23, 2025
KKE
4 out of 5 stars review

Verified Purchase

Color Care and Value

I’ve purchased this shampoo and conditioner in the past and will continue to buy again. Hair doesn’t feel dry after continuous use and want to protect my color. Nice scent too.

Helpful?1CD79N2NO8KY13898020448
Dec 14, 2024
Diane
4 out of 5 stars review

Verified Purchase

Can’t get the pump nozzle to eject.

This is the second time I had problems with the pump nozzle. When trying to open and use the pump nozzle will not eject. Had to fight with it until I gave up. One bottle finally worked and the other didn’t lift up. Had to unscrew and use an old pump. Very frustrating!

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email consumer.services@unilever.com with the ref id: 49928648.

Jan 15, 2025
Mish915
3 out of 5 stars review

Verified Purchase

Not Impressed with this formula

Not impressed with this formula. I love the Nexxus Therappe formula & thought I would give this a try since it is designed for colored hair. The first thing that I noticed is that it doesn't lather well at all. I find myself using twice as much product & my hair still doesn't feel as clean, shiny or smooth. I will stick with the other Therappe version in the silver & grey bottles.

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

Thanks for reaching out about our Color Assure Shampoo and Conditioner. We're glad to hear you love our formula, but sorry to hear it didn't lather or perform as expected. We appreciate feedback like yours, and it helps us improve our products - please connect with our team directly at consumer.services@unilever.com, and share ref ID: 49845919, so we can ask a few questions. We look forward to hearing back from you!

Jun 14, 2025
Lainie
2 out of 5 stars review

Verified Purchase

Please work on packaging

I bought this set several times. One time, the set had two shampoos, no conditioner. In the current set, the pump won't open. I have tried several times to open it. I am not new to working pumps for soaps. Then, the pump completely fell apart. I like the product, but I feel they need to work on the oackaging of the prodict.

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email consumer.services@unilever.com with the ref id: 51444350.

Jan 9, 2026
Leticia
2 out of 5 stars review

Verified Purchase

Dispense is broken

The shampoo dispenser is broken and you can't pump out the shampoo, but the mouthwash dispenser works.

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

Hi there, we're truly sorry to hear about the issue you've experienced with the Nexxus Color Assure Shampoo and Conditioner. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 53746434 we’ll make sure to assist you promptly.

Nov 6, 2024
Sandi
1 out of 5 stars review

Verified Purchase

Shampoo and conditioner set

I had high hopes with this shampoo set since it was a Nexus brand, but I ended up hating it. Made my hair feel very dry, even after using the conditioner.

Helpful?1CD79N2NO8KY13898020448
reply from NexxusExpert

Thank you for sharing your feedback with us! We apologize for any inconvenience caused by our Color Assure Shampoo and Conditioner. Your satisfaction is our priority. Please reach out to our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 49164560 so we can address your concerns promptly.