We’re sorry to hear your experience wasn’t as satisfying as it should be. At Utz, every crunch matters, and feedback like yours helps us keep crafting snacks that spark simple joy. We’ve shared your comments with our team so we can keep getting better — one bite at a time.

We’re sorry to hear about your experience. For help with your order, we recommend contacting the retailer from whom you purchased directly, as they will be best equipped to assist you. We also recommend retaining the original packaging, as it may include details that can help resolve your concern more efficiently.