Thank you for your review. If we can answer any questions about product details or provide further assistance with your purchase, please reach out to us at customerservice@logobrands.com.

Hi Ben, Thank you for reaching out! We understand how that could be confusing. The reason we advise against using stainless tumblers for hot beverages is due to how the double-wall vacuum insulation works. While it's excellent for keeping drinks cold for long periods, it can also trap heat when used with hot liquids like coffee or tea. This can cause the beverage to stay extremely hot and increase the risk of burns or scalds. We recommend exercising caution when using it with hot drinks. We appreciate your feedback about the packaging, and we'll make sure to consider clearer labeling in the future.

Thank you for your review. We’re so glad you’re happy with your Logo Brands item! Thank you for your support!

Thank you for your 5 star review. We’re so glad you’re happy with your Logo Brands item! Thank you for your support!

Hi Misty Kay! Please send an email to customerservice@logobrands.com with a photo of both sides of the cups, as well as the bottom of both of the cups so our team can investigate. This is not standard for this product and we want to get you taken care of.

Thank you for your review! We're so glad you like the 40oz Insulated Travel Tumbler!

Hi KS! Thanks for the review—we're thrilled to hear you’re happy!