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Customer reviews for On The Border Cafe Tortilla Chips, 23.5 oz. for
On The Border Cafe Tortilla Chips, 23.5 oz.
4.7 out of 5 stars
stars
10.6K ratings1,694 reviews
  1. 5 stars83% (8,920)
  2. 4 stars10% (1,083)
  3. 3 stars4% (404)
  4. 2 stars1% (143)
  5. 1 star1% (134)

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Showing 251-260 of 1,694 reviews
May 26, 2026
Reviewer name: RichardA
2 out of 5 stars
2 out of 5 stars review

Chips are crunchy, which is good. But someone pushed the extra salt button because all I could taste was salt. The batch I got was so salty that it burned my mouth and was painful to try to eat. I will not be buying these again!

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To help us investigate it further, please retain the original packaging, as it may contain specific information we need. When you're ready, please email us at Customerreviews@utzsnacks.com

Feb 2, 2026
Reviewer name: CRAIG
1 out of 5 stars
1 out of 5 stars review

Just horrible

These are very disappointing. Flavor is not good. They left a powdery oily residue in my mouth and on my teeth and tasted like they were made with bad or old oil. Threw them out and will not repurchase. Apparently no quality control.

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear about your experience. For help with your order, we recommend contacting the retailer from whom you purchased directly, as they will be best equipped to assist you. We also recommend retaining the original packaging, as it may include details that can help resolve your concern more efficiently.

Feb 28, 2026
Reviewer name: STEPHANIE
5 out of 5 stars
5 out of 5 stars review

Best Tortilla Chips!

I absolutely LOVE these chips! The only thing better is the Salsa or the Con Queso versions of these chips that I wish they would bring back. But I still love these chips as well!

Helpful?5KE8ROJ2PXAG13897220250
May 6, 2026
Reviewer name: AF
1 out of 5 stars
1 out of 5 stars review

Too Salty

Purchased yesterday for Cinco de Mayo. Way too salty. Unable for anyone in my family to eat. Have purchased before and did not have this experience. Very disappointing!

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To help us investigate it further, please retain the original packaging, as it may contain specific information we need. When you're ready, please email us at Customerreviews@utzsnacks.com

May 9, 2026
Reviewer name: Fiona
1 out of 5 stars
1 out of 5 stars review

The chips are getting thinner!!!

The chips are thinner than they used to be. They changed our favorite chips. They don't have the right texture. Quit trying to maximize profits. I hate this culture.

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To help us investigate it further, please retain the original packaging, as it may contain specific information we need. When you're ready, please email us at Customerreviews@utzsnacks.com

Feb 17, 2026
Reviewer name: Hangry
1 out of 5 stars
1 out of 5 stars review

From good to bad

These used to be great chips, well they changed about 2 months ago and not for the better. They taste like they are made from stale corn slurry and cardboard yuck!

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To help us investigate it further, please retain the original packaging, as it may contain specific information we need. When you're ready, please email us at Customerreviews@utzsnacks.com

Jul 17, 2025
Reviewer name: Liz
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Inconsistent

I have been crazy about these chips for years. Lately there have been some inconsistencies with them. Texture and thickness were not the same. My family noticed and commented that they didn't like them. I brought a new bag and so far this bag is back to the old style.

Helpful?5KE8ROJ2PXAG13897220250
Nov 13, 2024
Reviewer name: Nick C
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great brand but always crushed up.

I love this brand! But, it is always nearly impossible to find a bag where half of them aren't crushed up. If you're lucky, half will be full chips. It's been like this for as long as I can remember. We had a membership to another "club" and they didn't have that problem. We still buy them all the time, but it is frustrating.

Helpful?5KE8ROJ2PXAG13897220250
Apr 20, 2024
Reviewer name: GottaLoveMe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The only chips I buy. Can't beat the quality!

I can't say enough about these chips. They taste great and the lower salt content means that the corn taste comes through loud and clear (and delicious). Great for using with dips as they are not flimsy or too thin. Plus they keep really well if you seal the bag tightly.

Helpful?5KE8ROJ2PXAG13897220250
Nov 21, 2025
Reviewer name: DONALD
1 out of 5 stars
1 out of 5 stars review

The chips are totally different and not in a good way. They used to be almost restaurant quality chips, now they are garbage. Seems like company was sold and the new company changed them. I won't be purchasing them any longer. Disgusting and cheap now.

Helpful?5KE8ROJ2PXAG13897220250
reply from Utz Team

We’re sorry to hear your experience didn’t bring the bold flavor you expected. At On The Border, we’re all about delivering authentic, crave-worthy taste every time. Your feedback helps us do just that, and we’ve shared your comments with our team so we can keep bringing the fiesta to every bite.