Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Hello Dreams Firm 12" Mattress for
Serta Hello Dreams Firm 12" Mattress
4.7 out of 5 stars
stars
33 ratings33 reviews
  1. 5 stars82% (27)
  2. 4 stars9% (3)
  3. 3 stars6% (2)
  4. 2 stars0% (0)
  5. 1 star3% (1)
Sort by |
Showing 11-20 of 33 reviews
Feb 24, 2024
cynthia05
5 out of 5 stars review

Firm

[This review was collected as part of a promotion.] This mattress was really firm, but very soft and comfortable. I wasn’t able to take an actual picture of it but, it’s such a good mattress and so comfortable as stated before. It was a bit smaller than my frame but that’s the only complaint

Review from Serta
Helpful?79FLPC9THIUH13897120519
Jan 31, 2024
karenb23eb
5 out of 5 stars review

Firm but not too firm.

[This review was collected as part of a promotion.] Serta’s Hello Dreams Firm mattress is firm, but not too firm. The mattress doesn’t give way on the edges like some mattresses do. So you can really utilize all of it. Besides the comfort factor I love the blue edging which will look crisp and clean for years to come.

Review from Serta
Helpful?79FLPC9THIUH13897120519
Jan 16, 2024
Emily329
5 out of 5 stars review

Highly recommended firm mattress!

My husband and I are so pleased with our new mattress! It is the right amount of firmness we were looking for with a slight pillow top finish to make it cozy to climb into bed. Our process was seamless from the beginning. The delivery process was easy and the guys who delivered the mattress were very careful not to knock anything off our walls. 10/10, would recommend!

Review from Serta
Helpful?79FLPC9THIUH13897120519
Mar 3, 2024
loughmillerjenna
5 out of 5 stars review

Surprisingly Firm

[This review was collected as part of a promotion.] I had a memory foam mattress because the last time I tried spring mattresses, they weren’t firm enough. This one was quite surprising. It’s only been a month but I am very happy so far. I added a 3 in memory foam topper and that enhanced the experience.

Review from Serta
Helpful?79FLPC9THIUH13897120519
Feb 1, 2024
sandiegoreview
3 out of 5 stars review

It’s good, but not great

[This review was collected as part of a promotion.] The mattress is extremely firm, and almost feels like a rock. I usually enjoy firm mattresses but this one has no give to it and no cushion. I’m going to Hope and see if it adjusts to my body within time, but as of right now I’m not getting a good nights sleep from it. I’m still thankful to try it out though!

Review from Serta
Helpful?79FLPC9THIUH13897120519
Feb 7, 2024
gracieluv
5 out of 5 stars review

Supportive

[This review was collected as part of a promotion.] I'm impressed. I've never tried a hybrid mattress, but I have my gripes with innerspring mattresses; namely, that they create too much motion transfer (I'm a light sleeper), and they get lumpy and bumpy. This mattress has been so comfortable to sleep on. It's supportive and firm without being hard, and when one of us rolls over, the mattress doesn't bounce and jiggle anymore. I think we love it!

Review from Serta
Helpful?79FLPC9THIUH13897120519
Feb 1, 2024
cammyo
5 out of 5 stars review

Just what I was looking for!!

[This review was collected as part of a promotion.] Just received my Serta mattress! I'm so excited! We were on vacation, and I was looking for a new mattress online, then I received a claim for this!! This couldn't have come at a better time! Thank you, Influenster!!

Review from Serta
Helpful?79FLPC9THIUH13897120519
Jan 31, 2024
kat313
5 out of 5 stars review

GREAT NIGHT SLEEP

[This review was collected as part of a promotion.] I have been sleeping on this SERTA HELLO DREAMS FIRM mattress for a little while now, and I have to say I have never slept so well. This mattress is very firm and feels so good. I definitely recommend this serta mattress to everyone. It is the best sleep ever. I love it.

Review from Serta
Helpful?79FLPC9THIUH13897120519
Aug 23, 2025
Graciela B
5 out of 5 stars review

Best Mattress Ever

It was an increíble change from my last matress, the support is really good.

Review from Serta
Helpful?79FLPC9THIUH13897120519
Feb 6, 2024
briannaj37
4 out of 5 stars review

Deep pockets and lightweight mattress

[This review was collected as part of a promotion.] The mattress did help me stay cool through the night. The mattress is as described firm and doesn’t feel like you will roll off on any area. This mattress has a extra deep foam rail.

Review from Serta
Helpful?79FLPC9THIUH13897120519