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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 941-950 of 4,635 reviews
May 10, 2018
NO NAME
1 out of 5 stars review

DONT BUY THESE WIPES

I have been using these wipes for so many years!! Only to find out that it has been the reason behind my horrible outbreaks in red rashes on my face and neck, I have spent so much money on visiting a dermatologist and naturopath to get rid of the horrific rashes I have expierenced, and not to mention the lack in confidence I have had because of it. Once I stopped using this product, all my problems were gone! Don't not buy this product, please stop selling it!!!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We are so sorry to hear about your experience after using our Makeup Remover Wipes. Please know that we take matters like this seriously and we'd like to learn more. Please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We appreciate you taking the time to let us know about what happened, and we look forward to learning more about your experience.

Mar 5, 2024
katem431
3 out of 5 stars review

Prefer a cleansing wipe, if I have to

I have used these off and on over the years. These work in a pinch, but I prefer cleansing wipes if I have a choice for the pinch (I like Bioré's, you can actually see dirt and sebum come off). My skin is very sensitive, so these are also stripping, and I find my mascara never fully comes off (but I also have sensitive eyes…) Not ideal IMO

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Neutrogena

Hey there! We're super sorry to hear that the wipes weren't up to par. When you can please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm ET so that we can learn more. Thanks!

May 5, 2020
jocelynm50
5 out of 5 stars review

These are by far my favourite makeup remover. I have a hard time with liquids around my eyes so for me the clothes are the best option. This one is the best I've found for effectiveness and gentleness. I find a lot of makeup remover cloths can feel very abrasive but this one never irritates me.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 6, 2023
deinfluencing
3 out of 5 stars review

Basic makeup wipe

Pros: I find these wipes to be incredibly convenient when I need to remove my makeup quickly and effectively. The formula is gentle on my skin, which is a big plus since I have sensitive skin. They are very effective at removing all types of makeup, including waterproof mascara and long-wear foundation. I also like that they don't leave any residue or film on my skin, which can be a problem with some other makeup removers. These individually packaged wipes are perfect for travel or to carry around in my gym bag. Cons: The cost of these wipes can be a little higher than some other makeup removers I have tried. The scent of these wipes is quite strong and chemical-like, which some people might find overpowering. Since these wipes are disposable, they are not the most eco-friendly option available. I have also found that, while gentle for most people, they may not be suitable for those with extremely sensitive skin or those looking for a more eco-friendly option. Finally, they may not work as effectively on certain types of heavy or stubborn makeup. Overall, I think that Neutrogena Makeup Waterproof Wipes are a great option for anyone looking for a quick and convenient makeup remover. While they may not be suitable for everyone, they have a lot of pros that make them worth considering.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Dec 13, 2024
alicexo_3993
5 out of 5 stars review

I 100% recommend these and you will definitely lov

These wipes are absolutely amazing! They wipe off all my makeup at the end of a long day. I love that they are soft on the skin and very affordable! They don't have a scent but still great. Packaging is good too especially when I buy the box ones because they are travel friendly!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
May 14, 2023
alliew78
4 out of 5 stars review

They work!

These makeup wipes will make your face very moist but will also take your makeup off. They aren't very expensive, nor are they hard to find. These are great for when you have come back from the gym to wipe your face or for when you have came home from a beauty pageant!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 15, 2023
karas108
4 out of 5 stars review

Does the job

This product does the job. I wouldn't rave about it though. Makeup wipes like these I've realized are wasteful especially since if you have a full face of makeup, you'd need to use more than one wipe. The wipes dry out over time after continuously opening them. If you're debating between these makeup wipes or a cleansing balm, I would suggest the cleansing balm. However, if you're on the go, then these would be more convenient.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review, and we're sorry to hear this happened. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Nov 11, 2014
MeganA
5 out of 5 stars review

Gentle Cleansing, but does the job!

I have been using these wipes for years! I have semi-sensitive skin and prefer removing my makeup with a wipe before using a cleanser at night. This gets all of your makeup off your skin and eyes, and it doesn't irritate them in the process. I have tried other products and have found that my skin, and nearly always my eyes, burn after use. This product it wonderful. Light fresh scent as well!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Jan 2, 2023
rebeccao77
3 out of 5 stars review

Does the job

It does its job of getting some make up and dirt off your face. I personally do not use makeup wipes unless I have to because of how much of a landfill it can end up to be. And the abrasion against your skin is not great either. This product doesn't remove all the waterproof make up you have on, but it works well if you have a very simple amount of makeup like sunscreen only.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
May 30, 2022
Arlenec17
5 out of 5 stars review

Great makeup remover

[This review was collected as part of a promotion.] I use one wipe every day to remove my makeup and it works great! I always moisturize my face right after getting rid of all of the makeup. I love how it removes my mascara and eyeliner as well. These wipes are very useful and save alot of time.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159