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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 891-900 of 7,370 reviews
Mar 23, 2020
Reviewer name: mack1
5 out of 5 stars
5 out of 5 stars review

Known by many, used by everyone! These makeup remover wipes are the bomb diggity! Whether it be at home, the office, or traveling you'll find me with these: in my desk, my drawers, my purse, and even in my car! A basic necessity in my book! I love the individually wrapped packages the best! They are simple to use and work at removing my makeup always! Even the most stubborn of products and even my waterproof mascara! Holy heck what more could I ask for! These are perfect for any and most skin types even the most sensitive skin.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 22, 2023
Reviewer name: casarant
4 out of 5 stars
4 out of 5 stars review

One of my go-tos

I've used these wipes since I first started wearing makeup and they have always done the job well. They're a bit harsh, so be careful if you have sensitive skin. The scent can be overwhelming, and I often opt for the lavender scent so that it covers the harsher chemical smells. Overall, they're great for a trip or everyday use.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Neutrogena

Hey there, we're sorry to hear our makeup wipes haven't met your standards or ours! We'd like to learn more about your experience, so when you have a moment please call us at 1-800-582-4048. We are available Monday-Friday 9:00 AM to 5:30 PM EST.

Feb 12, 2023
Reviewer name: juliab422
2 out of 5 stars
2 out of 5 stars review

Messed up my skin☹️

I am not a fan of this product personally. It could just be because I have sensitive skin but this product burns me. It makes my skin red. But, given the benefit of the doubt, this happens with most makeup removers I use. My mom uses these wipes all the time though and she doesn't seem to have a problem. So I say buy it if you don't have sensitive skin.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We're so sorry to hear this happened. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Dec 26, 2022
Reviewer name: noemif29
5 out of 5 stars
5 out of 5 stars review

It is a really good product!!

I liked it because it really removed all that makeup off my face and it left no spots It is really hydrating and very good for my face, I used to use baby wipes and It always made my face lumpy but when I started using Neutrogena it made my face clear and soft without any lumps

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 24, 2024
Reviewer name: calliem56
2 out of 5 stars
2 out of 5 stars review

It burns my face

I have used this product many times over the years just because it is cheap. The make up wipes burn my face and dries it out. I have to use two to three wipes on my face if i just want to take off mascara. It smells chemically - there are better options out there.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 28, 2025
Reviewer name: Khosh4
5 out of 5 stars
5 out of 5 stars review

Works incredible

[This review was collected as part of a promotion.] I tried the Neutrogena Night Calming Makeup Remover Ultra-Soft Cleansing Towelettes, and they did a decent job at removing makeup, but they weren't my favorite. The wipes are definitely soft and have a light lavender scent that's meant to be soothing, but I found the fragrance a bit stronger than expected. They removed most of my makeup, including foundation and mascara, but I did have to go over my eyes a couple of times to get rid of all the residue. While they didn't leave my skin feeling dry or irritated, I noticed a slight filmy feeling afterward, so I still felt the need to rinse my face. They're convenient for quick makeup removal, especially on tired nights, but I wouldn't rely on them as my only cleansing step. Overall, they work fine for light to medium makeup removal, but if you wear heavier or waterproof makeup, you might need something stronger or a double cleanse.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 10, 2025
Reviewer name: hannahm7475_1559
5 out of 5 stars
5 out of 5 stars review

Highly effective at removing stubborn makeup

I am a scare actor at an amusement park and the air brush makeup that is used on me can be really difficult to remove. These wipes are my go to. They work amazingly for removing the stubborn airbrush makeup. Their soft texture is gentle on my skin and doesn't cause any irritation. They smell great and the packaging makes it easy to get the wipes out quickly at the end of the night. These are a staple in my haunt back and I will continue to purchase them.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jun 24, 2025
Reviewer name: sarahzkim_9762
5 out of 5 stars
5 out of 5 stars review

The only one.

The only makeup wipes I truly use, it's oily enough to even get my water proof mascara off my lash. I like the travel size one, I usually have one in my bag just in case. Overall - great product that I can't seem to replace when it comes to trying out different makeup removal wipes.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 10, 2024
Reviewer name: brendab150_1546
5 out of 5 stars
5 out of 5 stars review

I love this product

Neutrogena ultrasoft make up remover wipes for waterproof make up is very effective in removing my make up! I have been using this product for years and I love it!  I take them traveling and share them with friends!  they do not leave my skin feeling dry and are a great value for my $$$

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 4, 2024
Reviewer name: belk7
5 out of 5 stars
5 out of 5 stars review

This gets it done !

[This review was collected as part of a promotion.] My makeup is high class and sticks when and where it should and the length is unbelievable, and of course you pay for what you get, and vice versa…but I will say, this is what a tried and true is based off of.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159